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Bill Brown Ford
- Livonia, MI
About this business
Location details
32222 Plymouth Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedDustin was very helpful when I recently purchased my Ford Escape!! He was upfront about the car. I really like my new “used” car!!!! I’d head to Dustin if I were buying again!
Cavalier was recommended by family and friends. Appointment time 9:15am. No response from service advisor until 2pm, stating no loaner available and 2 other cars in front of mine. He recommended that I reschedule and also lectured me as to “why you don’t wait on repairs”. I just purchased the vehicle 3 weeks ago and had no idea there was a “repair issue”. But, I would not discredit the dealership because of one 1 bad apple.
Business response:
Ms. Jones, we are sorry to hear about your recent service experience. We try our best to get everyone’s vehicle diagnosed and repaired in a timely manner. Our appointment times are to meet with your advisor to go over the concerns or services you are requesting. If you have any other questions or concerns, please feel free to contact our Service Manager, Cassie Hunt at 757-413-5542.
RecommendedVery courteous and friendly. Nice reception area to wait for an oil change.
RecommendedThe service is amazing! John Lovejoy was awesome and very helpful ❤️
Business response:
Hi Emily! We also think John is awesome and we're glad he took such great care of you. Thank you for your kind review and for choosing Moses. We appreciate your business.
RecommendedThe friendly and helpful salespeople.
RecommendedVery professional courteous well tempered meet all your needs enjoyed my visit I hate I didn't get my car from them! had to bring for service got my car from another dealer and dealt with Michelle very kind top notch service in Willowbrook Illinois!
RecommendedSalesman and staff were very honest and friendly. I would recommend them to anyone who needs a vehicle.
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedKristi was awesome and FAST! Great experience
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
Be aware that they sell your information to lending companies. since early November when I emailed a salesperson to discuss a vehicle I have been harassed by constant emails, texts, and calls from loan companies. In my email I gave him my work phone number, not my personal one and also had included my wife's name. All the emails, texts, and calls are not even in my name, but my wife's. I contacted Les Stumpf to ask if they do this and they said that they don't. After a full month of this harrassment I decided to email them a... read more
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 6,068 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open on Monday at 9:00 a.m.
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