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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very kind and friendly helpful love going there this is the only place I like going there are always willing to help
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.
Very pleased with the sales person as well as the service department. Will purchase again from them.
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!
This experience started off well but in closing the sale our representative made significant errors (saying they forgot to charge us a down payment and therefore we could not pay at the time) to then realizing they actually had, days later, when we don’t live close by. This is beyond ridiculous.
The sales staff at Basil went above and beyond for our particular issue - trading in a car that had broken down in Buffalo and buying gently used RAV - all done long distance as we live in Rochester. I can’t say enough about the courtesy and professionalism of sales manager Mick in helping us out in a tough situation. The car pickup went like clockwork - thanks Nate. Highly recommend!
Business response:
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!
Very knowledgeable, attentive and courteous. I purchased my car there, and have been very satisfied.
Business response:
Thank you for your review! We strive for 100% satisfaction, and we are honored to have earned your business.
Mechanic removed oil filler cap and did not reinstall. Horrible experience,will never patronize again
Business response:
We're never excited to hear about a valued customer's negative experience, but we appreciate your feedback and honesty. We are informing our management team of this, please reach out to basilcares@basiltoyota.com with your contact information and any other concerns we can address directly.
Respectful to the needs of customers. .service on point to all my needs.. clean not bothersome allowed my space..
Business response:
Thank you for review, we appreciate you and your business!
Jamie the person who took care of us was very pleasant and explained everything to us.
Business response:
Thank you for you review!
Made an appointment and was taken on time. Waited for the car and it was returned promptly.
Business response:
Thank you for your review!
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
Browse nearby in Lockport, NY
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