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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When we met with our salesperson (Ken), we were given a sheet of paper with 3 down payment options for financing without the price of the vehicle. We were also trading in a used vehicle. Ken never showed us how much we were being offered for that vehicle. We also asked Ken if Toyota offered financing. Ken said they would get us the best financing by looking around. Basil Toyota is not transparent at all. We stopped at Mike Smith Buick GMC after meeting with Ken. They gave us a similar piece of paper with the price of the veh... read more
Zack Liaros Is the best salesperson and he went far and beyond to assist me for the purchase of my brand new 2024 Toyota RAV4 at the dealership.A big thanks to Zack!
Our Sales Representative was very personable and answered all of our questions. He explained their terms very well.
The service team did a great job. They answered my questions about new tires, and found me a great deal. Matt is outstanding
Friendly, courteous,efficient service department. They do the necessary repairs, and don’t try sell you what you don’t need.
Very positive first time experience with Mike Basil Toyota. Tyler was friendly, helpful and knowledgeable. I’ll be happy to recommend, in fact I already have! I love my Tacoma!!
These guys gouged me on my new truck because it was during Covid and shorted me on my trade. Even after my wife and I bought several cars from them. Service guy Matt has an attitude problem and the still haven’t fixed my vehicle. Tech left engine cover off to the side and it rode there for a month until I checked the oil. Service department forgot about me. Basil obviously doesn’t need my business. Anymore. I feel bad for my salesman.
Absolutely terrible dealership. Treated so poorly by their car buying staff. wasted my time TWICE coming out there. I was first reached out to by THEM to buy my vehicle. Had a price discussed over the phone, they told me to come in and they would buy. Once I got there although I sent them pictures of the truck and all the information on it. They proceeded to lowball me on the truck. Whatever I took my truck and went on my way no hard feelings. Few weeks pass by and I decide to accept an offer of a negotiated price slightly a... read more
The person I initially was in contact with about a truck by email just suddenly stopped responding to my emails. I was apparently turned over to someone named Mark who contacted me and was cordial at first but then became rude at times and condescending at other times as I sometimes asked repeat questions about something I had forgotten or did not know. When someone is purchasing a $40,000 truck by distance you should not be treated that way no matter how many questions you have. When I received the truck, for a 3 year old c... read more
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
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