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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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rayforje's profile image
rayforje 
3 years ago

Excellent dealership. Very helpful. The best deal in the US. I hope that I can buy from your dealership next time. 

Ramer14226's profile image
Ramer14226 
3 years ago

Overcharge compared to any other Toyota dealer in the area. Bad customer service. Don’t honor extended warranty. 

Mum & Pops's profile image
Mum & Pops 
3 years ago

Jamie, Matt service and Patrick from finance are great people who work as a team focused on customers and helping them understand warranty issues and coverage. Jamie took care of us and set up reminder for our free oil change for purchase of our rav 4. She fit us in to their busy schedule and had our car taken care of quickly with good care and information for us. Thanks all. 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

Ralf's profile image
Ralf 
3 years ago

Took my Toyota truck for service Jamie took care of me great customer service I was in and out with In 40 minutes as always Basil Toyota is one of the best dealerships great service great customer care 

Business response:

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you! 

Tanddsy's profile image
Tanddsy 
3 years ago

Attentive Service Managers and a super friendly shuttle driver. No surprises as the Managers discuss service options 

Business response:

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. 

Suresh's profile image
Suresh 
3 years ago

Very accommodating, courteous, good and timely Service adviser was courteous and knowledgeable. This service was completed in time 

Lori's profile image
Lori 
3 years ago

Friendly dealership, sales people go out of their way to help you. Transactions were kept simple and fast. Would probably purchase again from this dealership. 

ralsace's profile image
ralsace 
3 years ago

No issues these folks are great and I look forward to working with them in the future 

abbottpark's profile image
abbottpark 
3 years ago

The dealership are very reliable nice and clean polite and also they ask if you need any service anything good with the car so they professional and I like to be there customer. 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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