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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jonathan was very helpful, friendly and extremely knowledgeable.. highly recommend. Excellent job and service since my sale.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Toyota of Murfreesboro has always been a pleasure to work with. Great customer service from the dealership!
I recently bought a 2026 Toyota Highlander from Atlantic Toyota in West Islip, and honestly, it was one of the easiest and most enjoyable car-buying experiences I’ve ever had. My salesperson, William Blackwood, was amazing—friendly, patient, and really knew his stuff. He took the time to walk me through every detail, answered all my questions, and never made me feel pressured to make a quick decision. The whole process was straightforward and stress-free, from the price discussion and trade-in to the financing and final deli... read more
John is the best sales person I have ever met. He was super nice, easy to work with, and more than willing to help with any issues we had. He was more than willing to explain everything to us thoroughly, and had no issues explaining or answering any questions we may have had. You can tell he really cares about his job, and the people he works with. We have truly never met someone that made this such an easy experience. This was the easiest and quickest experience I have ever had at a dealership, and it’s all thanks to John’s... read more
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager
Prompt service and friendly staff as well as quality service make this dealership excel. I did not particularly like getting a text as to the condition of the vehicle and the recommended service. I would have rather discussed it with the service writer before I had to accept or decline the additional service.
Business response:
Thank you for your feedback! We understand your preference for discussing service recommendations with our writers and will definitely take that into consideration in the future. Thank you for choosing our dealership and we look forward to serving you again!
Jonathan is a pleasure to work with. He is a very knowledgeable individual that helped us with ordering and every aspect of our purchase. Jonathan always provided expert advice and made the process move along with ease. Ann & Gary
The sales representative was excellent and very kind. However, the loan officer showed a bad attitude after I decided not to purchase the extended warranty. Honestly, she may need to consider a different position if she can’t treat customers respectfully.
Jordan hid from us a driver side actuator that doesn’t work; blows cold air.
Business response:
Hi there, we apologize for any inconvenience caused by the faulty actuator. Please reach out to us at (877) 447-5859 when you can so we can address this situation directly. Thank you and have a great day.
The sales representative was excellent and very kind. However, the loan officer showed a bad attitude after I decided not to purchase the extended warranty. Honestly, she may need to consider a different position if she can’t treat customers respectfully.
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open tomorrow at 9:00 a.m.
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