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6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Staff is knowledgeable and helpful. Quick and to the point - little bs or pressuring. Mark was very patient to show me all the gadgets and vehicle set up. So far - so good.
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.
Service is always excellent! Dealership is exceptionally clean, waiting room extremely comfortable, minimal wait time & very efficient. Brought my vehicle in first morning appt & provided enough time to travel to my office.
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!
Could not have been better Matt was great HE DELIVERED ONE ATTA BOY What a good associate
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.
The service dept was awesome! Were traveling from VA to Buffalo! Got us back on the road ASAP! ABS malfunction resolved! Thanks Basil Toyota!
Business response:
Thanks Basil Toyota resolving the ABS malfunction. Service Department was awesome!
Quick and easy. Staff pleasant. Waiting room comfortable. Happy with service and convenience booking on app.
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!
Jeff in parts set up my trailer hitch installation in less that a. Day. I called on a Tuesday and completed the next morning. He guess it would take 3 noirs and actually finished in less than 2.5 hours. They did a great job and it was $300 cheaper than the other dealers I called for prices.
Business response:
It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Had my 2020 Highlander for its scheduled maintenance this morning. The service advisor was awesome.
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!
Nice dealership. Been there for many years. Always turn my leases in and deal with Mike Basil
The service was great. My car was taken right in as soon as I arrived and I was out in less than an hour. The individual I dealt with was very courteous and a pleasure to deal with. Basil did a great job!
Business response:
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!
Basil Toyota has a 4.6 star rating with 5,132 reviews.
Basil Toyota is closed now. It will open at 9:00 a.m.
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