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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,648 reviews
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chrisnell's profile image
chrisnell 
3 years ago

Very professional and helpful staff. I got very prompt service and I was out in an hour. The environment is very clean and inviting, today was very cold but inside was warm and cozy. It was nice to have different staff asking are you ok? is there anything I can help you with? Hello good morning, how are you as they pass through the waiting area. 

Business response:

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Carol's profile image
3 years ago

Always a great experience at Mike Basil Toyota! Everyone is friendly and knowledgeable.Thank you! 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

P_ricker1's profile image
P_ricker1 
3 years ago

Basil toyota is a great place to have all your vehicle repairs done. Very good, fast, friendly. 

Business response:

Thank you for your recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible. 

Qwnmary's profile image
3 years ago

Wow! Everyone was exceptionally nice and helpful*****The service department did amazing everything was done right!***** 

Business response:

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to hel 

Xxncaxx's profile image
3 years ago

Stopped in for an inspection. Did not have an appt but they were still able to accommodate me. Very nice, friendly, and easy to do business with. 

Business response:

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you! 

Pinto's profile image
3 years ago

Outstanding customer service. Always eager to find a solution to any service issue, all with excellent communication. 

Business response:

Their Saturday hours are impressive, a full service and sales team on Saturday. My experience with Jim (service advisor) and Evan (Service Technician), for a second time was outstanding. Loyalty to the customer at every stage of the repair process. Thank you! 

Gram's profile image
3 years ago

Very pleased with Steve (both fellows at the service desk for matter). I like the early morning appointment and today was the quickest that my car was serviced Thanks to the mechanic too. 

Business response:

Thank you for your recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible. 

kylecable1@gmail.com's profile image
kylecable1@gmail.com 
3 years ago

Another time I have visited basil and they have not honored their word at what point will the Steelers ship stand behind their word 

Business response:

Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration. 

Dafox61Deb's profile image
Dafox61Deb 
3 years ago

Our salesmen Tyler was great, fast and efficient .it was the fastest and most seamless auto purchase ever 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,648 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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