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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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Betty's profile image
Betty 
4 years ago

Matt Vetter and Mike Basil are the most knowledgeable and honest individuals in the business. 

Irma1010's profile image
Irma1010 
4 years ago

They are quick and very kind. And they work with you. Best dealership and I rate them 5 stars. On a scale from 1 to 10 I say 10 out of 10 

Susan's profile image
Susan 
4 years ago

Fantastic service, great people and fast and easy appointments. Thanks for the always wonderful service. 

Joe D.'s profile image
Joe D. 
4 years ago

Took my 2020 Toyota Corrola in because 2x's it wouldn't start. Charged me $80.00 for a diagnostic, 5hats OK. Then they found NOTHING wrong, and charged me an extra $70.00 for a software update!! Calling around and Googling this, NO o t her dealer charges for updates. The previous appointment I had there the Service Writer slammed into the garage door damaging my mirror. I would suggest avoiding this place. 

Deb K's profile image
Deb K 
4 years ago

Jim was professional, nice and accommodating! Happy with the customer service as well as the repairs on my car. 

lou's profile image
lou 
4 years ago

Polite,prompt, friendly, clean. Complimentary water. Like to sit outside. I brought my other car here and trust the service department 

John:jack's profile image
John:jack 
4 years ago

Greatfstefficentfastcleanpoliteinformative,on schedule,quick,good feedback,was comfortable liked the setup good job good facility access 

kenloriH's profile image
kenloriH 
4 years ago

Great condition 2015 Rav4 versus other Used RAV4’s seen at competing WNY dealers. Ready to go when seen with prompt smooth delivery. A happy purchase with fastest paperwork process of any other dealerships in area(have gotten 3 other vehicles in last year: 2 from competitors and one from another Basil location ) All this plus great trade allowance makes me agree: Basil Basil Just Great Deals! Will trade happily in here next time around and recommend in a heartbeat! I will send referrals here versus the big dealer group becau... read more

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Kare128's profile image
Kare128 
4 years ago

I have always had a pleasant experience at Basil, from purchasing to servicing everyone is pleasant and accommodating. Excellent service!!! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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