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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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Alida's profile image
Alida 
4 years ago

I pleasant experience overall! Cole was very nice and helpful . Financial person also nice and friendly!! 

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Gizmo2347's profile image
Gizmo2347 
4 years ago

Customer service focused each visit. Everyone is attentive, friendly and accommodating. Reasonable wait time for service. 

Business response:

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! 

Joe's profile image
Joe 
4 years ago

Just had my Tacoma serviced at this dealership. It was done to my satisfaction and in a timely manner. The service people are always helpful and friendly. 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

Lucille's profile image
Lucille 
4 years ago

They always take good care of me and offer a loaner if the work will take a couple hours or more. 

Business response:

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help! 

Prokitka's profile image
Prokitka 
4 years ago

Service was fine. Walked show room with many custom cars. No sales staff acknowledged my presence. Oh well! 

Business response:

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get. 

Plowman's profile image
Plowman 
4 years ago

Excellent sales department as well as the service department. Highly recommend them as a dealership. 

Business response:

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon. 

ddonner2004's profile image
ddonner2004 
4 years ago

This was the simplest new car purchase I have ever made- Mick Colluci did a great job start to finish 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

lilacs.soloist_0r's profile image
lilacs.soloist_0r 
4 years ago

The work was completed on time successfully and everybody was terrific at the service department 

Business response:

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you! 

Lou's profile image
Lou 
4 years ago

Easy to schedule and took us in at appointment time. Finished quickly and explained what they did. 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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