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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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eecomins2016's profile image
eecomins2016 
4 years ago

Easy to get appointment, easy drop off and pickup. The location is very good too 

Business response:

Thank you for taking the time to leave us such a positive review! 

Rav4driver's profile image
Rav4driver 
4 years ago

25,000 mile check; state inspection and wheel alignment performed. Service was performed quickly and with courtesy. Appointment took approximately 1 hour. 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

bobmanera's profile image
bobmanera 
4 years ago

Jan. 03 7am appointment. Arrived 15 minutes early and Matt opened the overhead door for me. Very nice of Matt and very appreciated. Waited for my vehicle to be serviced. Service was great. The technician did a wonderful job while I sat comfortably in the customer lounge. Took about an hour and I was on my way. All of this is why I continue to go to Basil Toyota for all my service. 

Business response:

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Pat's profile image
Pat 
4 years ago

We were greeted immediately when we entered the dealership. Mark was friendly in his approach and asked what he could do to help us. He was able to help us find the vehicle that we needed within a short time frame because my car was totaled after a dear car accident. He made the process easy and really hustled to get us into the new vehicle as quickly as he could. 

Business response:

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon. 

Benjamin's profile image
Benjamin 
4 years ago

The Basil Toyota Team is friendly, professional, provides excellent service, and makes the process of buying a new vehicle easy. 

Business response:

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! 

chrisnell's profile image
chrisnell 
4 years ago

Very professional and helpful staff. I got very prompt service and I was out in an hour. The environment is very clean and inviting, today was very cold but inside was warm and cozy. It was nice to have different staff asking are you ok? is there anything I can help you with? Hello good morning, how are you as they pass through the waiting area. 

Business response:

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Carol's profile image
Carol 
4 years ago

Always a great experience at Mike Basil Toyota! Everyone is friendly and knowledgeable.Thank you! 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

P_ricker1's profile image
P_ricker1 
4 years ago

Basil toyota is a great place to have all your vehicle repairs done. Very good, fast, friendly. 

Business response:

Thank you for your recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible. 

Qwnmary's profile image
Qwnmary 
4 years ago

Wow! Everyone was exceptionally nice and helpful*****The service department did amazing everything was done right!***** 

Business response:

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to hel 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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