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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
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cykosis65's profile image
cykosis65 
4 years ago

I feel they tried to rip me off by selling me a battery that I did not need .so because of this I will never come back. 

Business response:

We strive for 100% satisfaction, and are disappointed to hear that was not the case. Please reach out to us at Basilcares@BasilToyota.com with your contact information so that a manager can follow up with you. Thank you. 

Scirrib's profile image
4 years ago

Very friendly workers. I was very pleased with Ken who was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dealership when looking for a new or used vehicle! 

KP's profile image
4 years ago

Everything went well. We didn’t get a call that it was done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. 

Davewer's profile image
4 years ago

They completed the replacement of my low pressure fuel pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! 

MariaD's profile image
4 years ago

We weren't sure whether we were going to buy or lease a vehicle, but within minutes of meeting salesperson Cole Murrell, we knew we were in good hands. He matched us with a gently used 2018 Rav 4 with only 15,000 miles on it, at a great price. The transaction went smoothly and seamlessly, and within hours we left the dealership with our new (to us!) beautiful vehicle. We couldn't be happier with the salesperson, the service team who prepped our vehicle, and the finance team! It was a completely wonderful experience! We have ... read more

Van364's profile image
4 years ago

I arrived early for my appointment, and my vehicle was immediately taken in for servicing. The service staff was friendly, informative, and engaging. Overall, the experience was very professional and enjoyable!! Kudos to the service staff!!☺ 

kvsm3's profile image
4 years ago

I was interested in a Toyota Supra so there was a discounted price on their website. It also stated if you fill out your information, you can get an E-Price. So I completed the online form and submitted it and instantly an Eprice showed. I then received an email from Jennifer Wisniewski regarding the Supra. I stated I received an Eprice and am interested in purchasing the car . I told her I am an out of state buyer. I told her to give me the payments based on the Eprice and sales tax based on my residency. She emails back an... read more

jojopaananen's profile image
jojopaananen 
4 years ago

I brought my Rav 4 in for recall service. The service was finished much faster than I thought it would take. Steve, the service technician, noticed that my inspection was due and also took care of that so that I wouldn’t have to come back again in a short time. 

Tamwhitetested's profile image
Tamwhitetested 
4 years ago

They are always attentive and never make you wait ! I really like when you lease a Toyota all your oil changes and tire rotations are included ! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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