Basil Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
Select a rating
Meems's profile image
4 years ago

Friendly and efficient staff a pleasure to work with. I am leasing and probably will purchase vehicle at the end of the lease thank you 

Antoinettes49's profile image
Antoinettes49 
4 years ago

The dealership is always professional and informative. They go the extra mile to make sure everything is taken care. The explanations are thorough and easy to understand. 

Hllnabkt81's profile image
Hllnabkt81 
4 years ago

I had a great experience at basil Toyota. Every one there was very helpful and professional. I was given a fair price for my trade-in. I was even allowed to drive on their dealer plates for two days when my insurance was mistakenly not filed yet. 

lmwelch1's profile image
4 years ago

Great service. The convenience of a short wait time was a big plus. The staff are polite and professional. I have been a customer for several years. 

buckettruckdave's profile image
buckettruckdave 
4 years ago

The service at this dealership has always been good. They have always serviced my car in a timely manner. The service writer explained what was to be done and offered two items that made sense to me. Wiper blades which I had noticed were beginning to streak were replaced ( they were on sale the day I was there as well ). A tire rotation was also recommended which I had them do. I feel that they only suggested things that needed to be done. Thanks again. 

Josh's profile image
4 years ago

Great service, great techs, all the way around amazing. Highly recommend everyone take there cars there for service. Didn’t know what was wrong with my truck, gave a description of what I was feeling. They went right to work on my truck, found the issue and fixed it. I’m as happy as I can be. 

RD's profile image
4 years ago

Wonderful people. Easy to work with and did not put any pressure on us to buy something we did not want. Also took time to answer our questions. 

leahfayga's profile image
leahfayga 
4 years ago

Unsatisfactory service. Technician refused to wear mask and ignored me when I said something about it to him. Changed settings on dashboard to set clock and didn't change back to my regular settings. Could not reach them by phone when I called to ask about settings. Also didn't return my seat settings after moving everything back to accommodate a taller person. Sloppy service with no attention to detail. 

Kulpae's profile image
4 years ago

I needed to have some time to make my selection on the Highlander . Have had Siennas for the past 30 years , they let me take it home overnight which sold me to purchase it 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com