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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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angiedx3's profile image
angiedx3 
3 months ago

I was pleasantly welcomed and met with Greg to discuss trading in my ‘08 Rav 4 for something newer. Long story short what was told to me and what it ended up being was different. I regret my purchase but I’m stuck with it now. 

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Ashish 
3 months ago

Very customer centric and very knowledgeable . They helped us throughout the process and made it seemed very easy 

Business response:

Thank you for your kind words! Our team is dedicated to providing excellent customer service and making the process as seamless as possible. We're glad we could help make your experience a positive one! 

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Toyota 
3 months ago

Too many excuses for not being able to send me a title to a vehicle I paid cash for. Still waiting still getting excuses. California DMV is assisting. Super disappointed that a franchased Toyota dealer would do business like this 

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Blair Baker 
3 months ago

Marcus greeted us warmly on our first visit to Wellesley Toyota. He was so personable and warm and sincere. We knew we were in good hands straight away. The purchase of our new car went very smoothly and Marcus was around for me to call anytime I was confused about how the computer system worked, as I am not very techy. The showroom is lovely, and all the people that work there are so helpful. They are not pushy at all, but they don't really need to be because Toyota is an excellent car maker, and they have a lot to be proud... read more

Business response:

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Fisher General Manager 

Huymnguyen72's profile image
Huymnguyen72 
3 months ago

The sales person was very friendly and the dealership was trustworthy. I was very happy.. Thank you 

D.'s profile image
D. 
3 months ago

I recently had a intermittent starting problem with my Tacoma took to dealership close to my house they put very little effort into fixing the problem. Took it to Toyota of Dallas Russell Firth and Gary Davidson stuck with it until the problem was resolved. Thank you Great service 

AlfaroFamily's profile image
AlfaroFamily 
3 months ago

My experience with Atlantic Toyota was excellent, thanks to the outstanding service provided by Michael Keehner. He ensured that all the necessary work on my wife’s Highlander was covered under the warranty and provided us with a loaner vehicle at no additional charge. Michael also made sure my Tacoma received all required maintenance and that any eligible repairs were handled under warranty. He is extremely knowledgeable, professional, and courteous, and he treated us with fairness and respect throughout the process. The wa... read more

davedeck162's profile image
davedeck162 
3 months ago

Dwayne my sales person and Jason my business manager were very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. 

nave's profile image
nave 
3 months ago

I recently purchased a 2026 Toyota Corolla Cross from Toyota of Dallas Dealership(purchased date : 09/30/2025). I made it clear through the text messages with the sales person that I wanted a corolla cross LE FWD at $26,000 Out the Door. I even confirmed multiple times that I was interested in the LE trim. However, the vehicle I received is the Corolla Cross L (base trim), which was not what I negotiated for. This situation leaves me feeling misled, since I paid a price that is consistent with the LE trim, not the base L. To... read more

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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