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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer friendly show room. Proficinal staff. Reasonable price for sale and services. Friendly environment and maintained CDC safe health standard condition across the center. So we feel safe and comfortable to visit and do business with. Thank you.
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
My experience with Basil Toyota so far has been with Service; they were prompt, courteous, provided a loaner for just a few hours work, and matched a competitor's pricing. I highly recommend their Service department!
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
RIP OFF Bought car in October 2019 at 80100 miles paid for extended warranty $ 2,000 for that. Rear calipers seize after 3,500 miles they cover the calipers but not the damage done by the calipers in the tune of $ 900 dollars for complete brakes that were damaged by calipers were is the 12 month 12,000 mile warranty and extended warranty they claim the car was CERTIFIED Kevin in service completre idiot is a liar if I had him as a customer rep at my office he would have been gone long ago 0 personality I went in there to expl... read more
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Best dealer, very pleasant to work with. They are professional and fair. I don’t mind waiting here, as the area is relaxing. Service department is super.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
inspite of cov19, Basil still did their job our lease was up june 2, 2020. we called to get a new 2020 Rav4 may 20th. they had just what we wanted (black) moonroof and allwhweel, etc. had all the financing and forms done online. could not have been a better experience, friendly and professional. Mike Markarian
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
The service was prompt and thorough. The waiting area was comfortable and the attendant was nice. I would go back again. They adhered to recent health issues as well.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Chris was great with helping me fit my vehicle needs. Very knowledgeable, available, kind, and hard working. Would highly recommend him and the basil Toyota team when it comes to buying/servicing a vehicle.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Good work done every time.. I would definitely recommend this dealership. The labors bit pricey but you get good quality workThe dealership is very clean. Plus to get excellent shuttle service!!
My wife and I have had historical experience with other dealerships in the area , but Basil Toyota is by far the best! Michael Basil has an incredible team and they are all extremely customer oriented Patrick Noonan and the team earned our business
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,887 reviews.
When is Basil Toyota open?
Basil Toyota is open now. It will close at 8:00 p.m.
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