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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic If ever there is a place that over does ,this is it. Not only service but that atmosphere was enjoyable . love the cars and trucks
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Polite stuff, good price, professional technicians. I bought my Toyota at Basil and I was exited. Professional stuff explained me everything what I had to know.
Business response:
We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!
Bail Toyata is one of a kind. clean environment.. Basil Toyota is one of kind! clean environment, great service, very nice and courteous staffs. I had great service. Excellent customer service. I recommended this place to my colleagues and family, and I will keep on recommending this place because of the great services they offer. I bought my car and do my oil change, etc. with them.
Business response:
We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.
I had some attention to detail issues on a recall for the bumper, but the dealership made it right. Overall trustworthy and reliable. I reccomend Basil toyota to my friends and family.
Business response:
We are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Very clean. Staff are courteous and very nice. Waiting area is very clean and comfortable. I have recommended this place to many colleagues over the years.
10,00 mile check up Friendly atmosphere. Reviewed what they did and let me know alignment was off on the front and rear end. Suggested it would save tires and gave me a quote. No pressure. Very professional.
Awesome Sales Team Had the best car buying experience ever. The Salesperson listened to my needs and got me a great deal. No pressure at all, fast and friendly service.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Deal changed too often Was setup through my broker as an “all in “ deal rolling all costs into the agreement When i got there to sign the dealership Wanted taxes and dmv fee paid by me 1400 otherwise the verbal agreement was suddenly changed and the monthly payment would increase ? Shortly after dealership paid those costs and the deal was executed THANK YOU Just wish i didn't have to go thru that again
Business response:
Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.
Excellent service Mr. Scott Roeser is very knowledgeable about Toyota car and very nice to his customer. I feel very comfortable working with him. I will recommend him to my friends.
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you.
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is open now. It will close at 6:00 p.m.
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