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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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jlamoreaux50's profile image
jlamoreaux50 
4 months ago

Staff was very friendly and even though I was early they took great care of me from sales to finance manager. 2 nd time buying a car from Jordon and it just keeps getting better. 

Taylor's profile image
Taylor 
4 months ago

I was very pleased with Paulo Figueiredo, he was very kind and helped me decide on which vehicle would be best for me. 

Business response:

Taylor, we're glad you had such a patient and accommodating dealership experience with Paulo. He's awesome. Thank you for your fantastic review and recommendation of his assistance. We wish you the safest of travels until we get to work with you again! 

Fargo's profile image
Fargo 
4 months ago

I have been a loyal customer of Basil Toyota for many years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service communications updates while you wait, and they give estimate times for completion of service too. Nice patio to relax while you wait. Basil Toyota is my recommendation. 

purduedvm87's profile image
purduedvm87 
4 months ago

I went to 6 Toyota dealerships in northern IN informing them that I needed a specific truck & that it would need to be ordered. They were the only one that would do it over the phone & give me a deal. 

Business response:

Thank you so much for choosing us and giving us the opportunity to meet your needs! Our team is dedicated to providing excellent service and we are thrilled that we were able to make your purchase experience smooth and hassle-free. We appreciate your support and look forward to serving you in the future! 

vancepack's profile image
vancepack 
4 months ago

I have purchased many a vehicle in my 75 years on earth, but Jalisa was by far and away the best vehicle salesperson I have ever encountered. She listened and she offered many options without trying to steer me in a particular direction. It was a real breath of fresh air to work with a salesperson who was not "pushy." Julisa went to bat for me on my trade-ins (I had two) without complaining that it couldn't get me the value I requested. She was always polite and respectful. Sometimes those younger than us seniors treat us li... read more

davidobrien4321's profile image
davidobrien4321 
4 months ago

I always have a good experience at this dealership. Tasha is very attentive and knowledgeable. 

mvis1's profile image
mvis1 
4 months ago

Very good experience at this dealership-everyone was friendly and helpful! Waiting Lounge was comfortable. 

joeldsan7's profile image
joeldsan7 
4 months ago

Zahid is awesome. There's a push for unnecessary services but understandable due to economy. I left a note to check rattling, but it was not checked as another appointment was necessary according to service. 

Billbaldwin3321's profile image
Billbaldwin3321 
4 months ago

Zahid did a good job in handling the Toyota extended warranty for my 2017 Highlander 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is open now. It will close at 8:00 p.m.  

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