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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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dean707's profile image
dean707 
4 months ago

Service Advisor listened to my concerns and what I needed to have checked and repaired on my vehicle. Was given accurate estimates and time frames as to when to expect the repairs to be completed 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Toyota. We hope you visit us again. 

Lucy’s Mom's profile image
Lucy’s Mom 
4 months ago

Tahj Fisher went above and beyond to simplify and expedite the car buying process. He’s knowledgeable, personable and doesn’t pressure you. I’d highly recommend working with him. 

BROOKSJS's profile image
BROOKSJS 
4 months ago

Ramona was wonderful! She is friendly, honest and a awesome teacher. I love working with her. Give her a hugh raise. Jeff 

Abriete's profile image
Abriete 
4 months ago

Doris Bounphasaysonh was efficient, friendly, and very helpful. She even found and applied a coupon for me for the least expensive oil change without me asking! I think she is doing a great job-especially as none of the other people reached out to me to see if I needed help even though they seemed to be not doing anything. Doris was with another customer and yet she said “I’ll be right with you” and came over to me as soon as she was finished with the other people. She is clearly one of the best customer service people there... read more

Business response:

Thanks for your positive feedback on the service and support provided to you by Dores! She's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. We look forward to your next visit with us. 

davebarry's profile image
davebarry 
4 months ago

Great facility, great staff, very helpful . Good coffee. Quick response. Would use again. Thank you 

amy_brink's profile image
amy_brink 
4 months ago

The overall experience was great! Friendly, efficient and helpful staff. It was nice to get the call to set up the appointment. 

Pcassana's profile image
Pcassana 
4 months ago

The customer service was amazing! Desirae Thompson made me feel welcomed and handled all of my needs . I was in and out in no time . 

Jennifer Lee's profile image
Jennifer Lee 
4 months ago

Tasha always makes sure my services always goes smooth she is an asset to this company 

amanges19's profile image
amanges19 
4 months ago

Had a great and smooth experience. Service was excellent. Thanks to Andrew for making that happen. 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is open now. It will close at 8:00 p.m.  

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