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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
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spencerkaren234's profile image
spencerkaren234 
5 years ago

I’m so sold on Basil Toyota in Lockport! I just had another great experience from checking in to completion of service. I also used the shuttle service and it is so accommodating!! I bought my car at this dealership and I am completely satisfied with my experience! I can see myself as a long term loyal customer! Thank you Basil 

Business response:

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

PaulB1's profile image
5 years ago

Basil Toyota of Lockport NY is a World Class Organization! I've been a car owner for over forty five years. Basil Toyota is by far the best car dealership I've experienced as a customer. I am a customer for life. 

Business response:

Thank you so much for being part of the Basil family! We strive for 100% satisfaction, and it is great to see you continue to have such a positive experience. We look forward to seeing you again soon! 

rickc's profile image
5 years ago

Awesome car buying experience Thank you Mike Otwell and the finance dept for the hard work of getting me the best deal. I highly recommend Basil Toyota!!!! I also love my new wheels. 

Business response:

Congratulations on your new vehicle! Our goal is to make purchasing a new vehicle quick, easy, and most of all fun! We are happy to hear that this was your experience with Mike and the rest of our team. Please don't hesitate to reach out if there's anything additional we can do for you. 

17corolla's profile image
17corolla 
5 years ago

After stopping at one very stressed out auto place, then needing to make an appointment at another, I was pleased and relieved that Basil Toyota took me in for the oil change I was seeking that very day, indeed within minutes. This is the dealership where I bought my car, so I was familiar with the comfortable livingroom-type area available for customers. Had some coffee and used free Wi-fi while waiting. A gentleman named Kevin was so easy to work with and had the best personality for his demanding job. It was only an oil c... read more

Business response:

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

laquila57's profile image
laquila57 
5 years ago

Fantastic If ever there is a place that over does ,this is it. Not only service but that atmosphere was enjoyable . love the cars and trucks 

Business response:

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Dani's profile image
5 years ago

Polite stuff, good price, professional technicians. I bought my Toyota at Basil and I was exited. Professional stuff explained me everything what I had to know. 

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Liz's profile image
5 years ago

Bail Toyata is one of a kind. clean environment.. Basil Toyota is one of kind! clean environment, great service, very nice and courteous staffs. I had great service. Excellent customer service. I recommended this place to my colleagues and family, and I will keep on recommending this place because of the great services they offer. I bought my car and do my oil change, etc. with them. 

Business response:

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time. 

Fligs's profile image
5 years ago

I had some attention to detail issues on a recall for the bumper, but the dealership made it right. Overall trustworthy and reliable. I reccomend Basil toyota to my friends and family. 

Business response:

We are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Kim's profile image
5 years ago

Very clean. Staff are courteous and very nice. Waiting area is very clean and comfortable. I have recommended this place to many colleagues over the years. 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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