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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stopped in for an inspection. Did not have an appt but they were still able to accommodate me. Very nice, friendly, and easy to do business with.
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!
Outstanding customer service. Always eager to find a solution to any service issue, all with excellent communication.
Business response:
Their Saturday hours are impressive, a full service and sales team on Saturday. My experience with Jim (service advisor) and Evan (Service Technician), for a second time was outstanding. Loyalty to the customer at every stage of the repair process. Thank you!
Very pleased with Steve (both fellows at the service desk for matter). I like the early morning appointment and today was the quickest that my car was serviced Thanks to the mechanic too.
Business response:
Thank you for your recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.
Another time I have visited basil and they have not honored their word at what point will the Steelers ship stand behind their word
Business response:
Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.
Our salesmen Tyler was great, fast and efficient .it was the fastest and most seamless auto purchase ever
Business response:
Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!
Had my 30,000 mile service including oil change today. Easy to schedule appointments online and drop off very efficient. You get a text message from service rep to be able to ask ?’s but they also called about 1 small issue before doing the work. Used their courtesy shuttle- Dave the driver very friendly.
Business response:
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!
The best service ever, world class dealership in Lockport New York! The ultimate professionals in the local new and used cars dealerships!
Business response:
We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
Awesome service, awesome employees and very friendly to visit. I love the way the employees communicate. They’re very helpful and the best.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Scott Roeser was a pleasure to work with. No haggling. We love the car too.
Business response:
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
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