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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,648 reviews
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lou's profile image
2 years ago

Polite,prompt, friendly, clean. Complimentary water. Like to sit outside. I brought my other car here and trust the service department 

John:jack's profile image
John:jack 
2 years ago

Greatfstefficentfastcleanpoliteinformative,on schedule,quick,good feedback,was comfortable liked the setup good job good facility access 

kenloriH's profile image
2 years ago

Great condition 2015 Rav4 versus other Used RAV4’s seen at competing WNY dealers. Ready to go when seen with prompt smooth delivery. A happy purchase with fastest paperwork process of any other dealerships in area(have gotten 3 other vehicles in last year: 2 from competitors and one from another Basil location ) All this plus great trade allowance makes me agree: Basil Basil Just Great Deals! Will trade happily in here next time around and recommend in a heartbeat! I will send referrals here versus the big dealer group becau... read more

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Kare128's profile image
2 years ago

I have always had a pleasant experience at Basil, from purchasing to servicing everyone is pleasant and accommodating. Excellent service!!! 

Alida's profile image
2 years ago

I pleasant experience overall! Cole was very nice and helpful . Financial person also nice and friendly!! 

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Gizmo2347's profile image
Gizmo2347 
2 years ago

Customer service focused each visit. Everyone is attentive, friendly and accommodating. Reasonable wait time for service. 

Business response:

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! 

Joe's profile image
2 years ago

Just had my Tacoma serviced at this dealership. It was done to my satisfaction and in a timely manner. The service people are always helpful and friendly. 

Business response:

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you! 

Lucille's profile image
2 years ago

They always take good care of me and offer a loaner if the work will take a couple hours or more. 

Business response:

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help! 

Prokitka's profile image
2 years ago

Service was fine. Walked show room with many custom cars. No sales staff acknowledged my presence. Oh well! 

Business response:

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get. 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,648 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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