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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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pokey1416's profile image
pokey1416 
2 months ago

Always great service and friendly too. Michelle Wasmer was extremely helpful and the technician explained problems he found. 

Sportfan84's profile image
Sportfan84 
2 months ago

They did not wash my car after service and they told me straight we do not do it. Even though they should do it per Toyota standard. Failed to top the car fluid as well. 

normah31984's profile image
normah31984 
2 months ago

Wonderful experience kyle held me a lot with everything made my experience smooth and easy good communication 

shecktenn's profile image
shecktenn 
2 months ago

Jonathan was great. He found exactly what we wanted, answered all our questions and made the buying experience pleasant and efficient. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you. 

yoni's profile image
yoni 
2 months ago

Everyone was very kind, helpful and friendly tank you everyone for your help i appreciate very much 

JsP's profile image
JsP 
2 months ago

Oil and tire rotation,, everything went as planned,, personnel as usually pleasant, no waiting time,, great service. 

Business response:

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided great service and that everything went as planned. We appreciate your business and look forward to serving you in the future for all of your service needs! 

Lainyc17's profile image
Lainyc17 
2 months ago

Jonathan’s walk around of the vehicle we were interested in was excellent. He knew all the stats, set up all the electronics for us, it went fast and easy. 

Business response:

Hello, we are pleased to hear of your experience with us here at Toyota of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! 

jsnow's profile image
jsnow 
2 months ago

Chelle was very professional. She listened to my concerns. She went over the results of the inspection with me. I would gladly work with her again 

Business response:

Thank you for your kind words! We strive to provide professional and attentive service to all of our customers. We are delighted to hear that you had a positive experience with Chelle and we look forward to working with you again in the future! 

AMY's profile image
AMY 
2 months ago

the agreed upon price was not the same as bill of sale price that you don't see because you're signing virtually until you review your email later. Ask for a copy of the purchase agreement with dealer. Ask to sign physical copies. Sleazy financer and borderline unethical possibly fraudulent conduct. 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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