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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast friendly professional courteous service from the time I walked into the dealership until I left
Business response:
Thank you for the kind words!
I have been using this dealership for many years and they have always provided excellent service for me.
I have always been treated with dignity and respect Every one in the parts department has been great
Business response:
Thank you so much for your review of our team, we pride ourselves on treating every customer with integrity, dignity, and respect.
Close to my home. Sales staff was knowledgeable. He responded well to questions and requests.
The sales person Ken was very good and kept me informed and went out of his way to help
I purchased a new RAV4 from them. Primarily because they maintained a relationship without putting a lot of pressure on me. I was able to take my time, do my research and make a decision w my timetable.
I have used Basil Toyota since I moved to Lockport NY. Bought several vehicles and had all of them service there and never had any problems.
Basil Toyota has the best service in all depts. ! ! Expecailly in the sevice. They care and very fast . Thank you to everyone.
Put 100$ deposit on car after talking to the salesman, donny about warranty, later the insurance guy says it's more than 3× as much. I say that this indicates they think the car could be a lemon. He agrees "thats why it's so high" so I call off purchase. They have not given back deposit. I will edit this review if they do. Donny also questioned why I initially didn't want to put down a deposit a total of 4 times. "Just a hundred dollars", "why not", shady tactic definitely don't give deposit.
Business response:
It's never a great feeling to hear that a customer had a negative experience, we have escalated your concerns to our Management Team.
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,844 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
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