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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I enjoy coming here,. I feel my car gets great care. If I had to say anything negative I would have to say I was there for over 2 hours. That seemed a little bit long. But I feel it is worth it. They do a GREAT JOB! Thank you BASIL!
Waited much too long for the work that was performed. Poor communication between tech/me
Business response:
We are sorry to hear your wait time was too long, we take our quality and time in service seriously. We have let the management team know of your concerns and they request that you email them with more information to better serve you. Please email us at basilcares@basiltoyota.com
I appreciate the service ,and assistance that Basil employees provides. I also appreciate the extra service that they provide
Business response:
Thank you for the kind words! We are glad to be able to provide you with the best service!
Not happy with questionable business practices, concerning pricing and labor rates. Will not recommend this business
Business response:
We are sorry to hear your experience was less than satisfactory. Please email us with more information so we can better serve you at basilcares@basiltoyota.com
Excellent service and I love that video sent by dealership that what they did it
Business response:
We are glad you enjoy the video service JP!
Fantastic dealership have purchased a half a dozen vehicles there very happy you can’t Beat a Toyota very courteous right on time. Only thing I miss is Sundays first come first served .Go there for all my service. Great selection of used classics
Business response:
Thank you for your kind words about our great service!
Our experience was smooth and Nate Banaszak was a pleasure to deal with and very helpful.
Business response:
Thank you for the great review of Nate!
Fast service and pleasant staff Nice outdoor waiting area clean bathroom. No complaints from me
Business response:
Thank you for the great review!
They are so awesome ! Any time I need to be squeezed in they make it happen , thanks / and always friendly
Business response:
Thank you for your kind words on our dealership and our service!
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,639 reviews.
When is Basil Toyota open?
Basil Toyota is open now. It will close at 8:00 p.m.
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