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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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cherylprest249's profile image
cherylprest249 
10 months ago

Mike was very helpful in getting me a new car . was a very nice experience at the car dealership.was a very smooth process.I would advice people to go get there help 

Fargo's profile image
Fargo 
11 months ago

I have been a loyal customer of Basil Toyota for many years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service communications updates while you wait, and they give estimate times for completion of service too. Nice patio to relax while you wait. Basil Toyota is my recommendation. 

Team Toyota's profile image
Team Toyota 
11 months ago

I could not be more satisfied with the prompt, courteous and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal staff. 

Business response:

Thank you for the kind words! 

alanrae's profile image
alanrae 
11 months ago

Professional and reliable service and sales departments over a period of more than ten years. 

jenkam71's profile image
jenkam71 
11 months ago

Rob Frazier at Basil Toyota was an exceptional sales representative. He was knowledgeable, relatable, and not the least bit overbearing or pushy. He made me feel extremely comfortable through the entire process and followed up with me after purchasing the car. I would highly recommend Rob! 

sreilley1's profile image
sreilley1 
a year ago

Very happy with my recent purchase experience! This is the second car I have purchased here and once again, excellent service. 

vger7777's profile image
vger7777 
a year ago

Very satisfied with my service today, The Service department was very friendly and helpful. I had an oil change and NYS Inspection done , I was in and out in 45 minutes, that’s great. Thanks,Vic . 

Business response:

Thank you for the great review Vic! We are so glad you had a quick service! 

las126's profile image
las126 
a year ago

I recently had service at the Basil Dealership in Lockport. Everything went smooth. Timely and professional. Very pleased with the service department! 

jdarcadi's profile image
jdarcadi 
a year ago

Basil handled a recall for me today and investigated another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repair suggestions were made. John the Technician sent me a great video of my car being worked on and Jamie, the Assistant Service Advisor was quite helpful and highly professional as always. Thanks Basil! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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