This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Scheduled an appointment to test drive a 2023 Dodge Challenger sublime green the car was ready and warmed up dealership is very clean. Staff is very helpful and friendly. My sale rep Ema poodry was excellent she helped me negotiate price and get the paperwork and loan approval quickly as well as getting the car detailed to have me on my my if your look for a new or used car basil Toyota is where you want to go trust me you'll love this dealership and ask for Ema she will get you in the right vehicle and keep it in your price... read more
Business response:
Congrats on your new challenger! We are glad Ema took great care of you!
Friendly, quick, efficient and knowledgeable. Easy to get your car in for service. Extremely happy with Badil
Business response:
Thank you for being a valued customer Anastasia!
I walked in for a test drive on a vehicle I wasn't to sure about and then feel in love with another vehicle on the lot. They made the process so easy and I was able to come with the vehicle same day!! I would highly recommend shopping with basil toyota for your needs.
Business response:
We are so glad you found a vehicle you LOVE at our store!
This is my favorite Toyota dealer. The thing I’m very happy with is their service department. The service manager Jim McQuade is such a very approachable and nice person to deal with. He always makes great suggestions and makes sure everything is done right. I could go to closer Toyota dealers but their service doesn’t come close to Basils with Jim taking care of customers.
Business response:
Thank you for the great review! We are so glad Jim took great care of you and your vehicle!
Honest Review of My Car Purchase Experience This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon,... read more
Business response:
Thank you for your honesty and for your review. We appreciate your review and will work to do better on the areas we missed.
Very personable, easy to get in touch with, responsive and helpful during the purchase of my first car
Business response:
Thank you for the great review!
From start to finish, Basil Toyota service is excellent. Mike O. Is very knowledgeable, supportive, and worked with us throughout the whole process, making sure everything was just right, explaining everything each step of the way. Thank you Mike for everything you did to make my purchase easy and smooth and checking all the boxes for me. We also extend our thanks Jamie B. In the Service Center. Again smooth sailing, excellent care and service. Would highly recommend Basil Toyota!
Business response:
Thank you for the grat review, we are so glad that Mike & Jamie took great care of you! We truly value our customers and wish to give them all great service!
I am always greeted and taken care of with great care and advised if anything has to be done to my car. I drive from Williamsville to Lockport bc of this quality shown at Basil.
Business response:
hank you for always choosing Basil!
I highly recommend Basil Toyota. Both the sales and service department are excellent. Both are professional in all they do.
Business response:
Thank you for the kind words!
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,629 reviews.
When is Basil Toyota open?
Basil Toyota is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com