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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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choke6369's profile image
choke6369 
2 days ago

Everyone is very personable and they explain the work they are doing and do it in a timely manner. 

Business response:

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations! 

annpi's profile image
annpi 
2 days ago

The customer service at Jordan Toyota is excellent. My husband and I appreciated the snacks we were given while waiting as our RAV4 was being serviced. Tommy was very friendly and competent. I strongly recommend Jordan Toyota. 

bungik27@aol.com's profile image
bungik27@aol.com 
4 days ago

My favorite dealership, they are so friendly and approachable to discuss my about my rav4 issues..thank you so much.. 

Business response:

We’re so glad you feel comfortable coming to us! Whether it’s your RAV4 or just a quick question, we’re always here for you. Thanks for being part of our dealership family! 

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Will Sexton 
4 days ago

Always can count on Toyota of Dallas service department. Daniel is an excellent service advisor. The quality of repair and reliability always makes me confident that they are taking care of me. 

jayne0320's profile image
jayne0320 
5 days ago

I brought a car in for service which i had recently purchased from Lia of Northampton and Sam Doucette was my service rep. He was so polite, assured me there was nothing wrong and even changed wiper blades free of charge. Very customer orientated and worked hard to get my vehicle back to me asap! I like the sales people to, but knowing there's someone like Sam is in service my husband and I will continue with Lia in the future! Love Lia of Northampton. We are also going to start taking our Rav4 up there for service to! 

Business response:

Jayne, Thanks so much for this wonderful feedback! Sam Doucette will be thrilled to hear his polite, customer-focused approach and quick turnaround earned your trust, especially throwing in those wiper blades at no charge. Knowing you and your husband plan to bring both vehicles to us, including your Rav4, means everything. We're honored to have you as part of the Lia Toyota of Northampton family! 

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Lori 
6 days ago

I have been wanting to trade my car in for a bit now. I spoke with John Imparato about what I wanted and he made sure it happened 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Shaun Fisher General Manager 

jkinley250's profile image
jkinley250 
6 days ago

John was a great help in finding me the right 4Runner for me. Loving my new car! 

Business response:

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager 

Jtrans1119's profile image
Jtrans1119 
6 days ago

The dealership was good, but what really stood out was the sales person. A dealership really doesn’t change much from place to place. John took his time to show us the ins and outs of the truck. His knowledge was undoubtedly unlimited. He made us feel secure in the purchase. Never once did I feel forced or pushed. I know we made the right choice with the truck and with our salesman. 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shaun Fisher General Manager 

twrx1119's profile image
twrx1119 
6 days ago

this was my first time purchasing a car on my own. John was so helpful. he took the jitters and self doubt away. he asked the right questions and made sure my TACOma was the perfect fit for me! thank you john for an amazing first time experience. 

Business response:

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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