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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Highly recommend basil Toyota Excellent experience working with Taylor. He is very professional and easy to work with. Highly recommend this dealership! They have the best deals in town!
Business response:
Thank you for the feedback Shayne! It is greatly appreciated and we thank you for your purchase here at Basil Toyota. We look forward to serving you in the future!
I have purchased three vehicles from Basil Toyota thus far, and have had nothing but great experiences, leaving us the utmost trust and assurance that the people are really looking out for the customer care end of things and they all have the same friendly attitude. We have bought cars, had them serviced, had repair work, and even just drove in to ask a question about some issue r/t the vehicle. We actually bought our last used car, a Camry, from Tim Secrist, without so much as "kicking the tires." We didn't even test drive ... read more
Business response:
Thank you for your feedback, we greatly appreciate your business here at Mike Basil Toyota!
overall good experience, jordan was very helpful, no pressure whatsoever, changed my whole outlook on buying a car. at other dealerships i always felt like i was being ripped off. this is the place to go for a toyota.
Business response:
Thank you for your feedback, we greatly appreciate your business here at Mike Basil Toyota!
Very nice people to work with. Beautiful waiting area and fast internet. Finished service quickly, showed me some issues but I never felt like they were trying to sell me stuff I don't need. I trust these guys!!!
Business response:
Thank you for your feedback, we greatly appreciate your business here at Mike Basil Toyota!
As a returning customer my wife and I were treated like crap. Wouldn't negotiate on the price and lied to us about giving us weathertech floormats. Also during the test drive the van wasnt clean and the wheel weights flew off the rims. We have never been treated so badly before and we are still waiting for a part that is still owed to us. We will never use any Basil dealership ever!
Business response:
I am very sorry for your experience here at the dealership. We always try to maintain a high level of customer service, please call me direct at the dealership to discuss. Thank you! Wally Cook Guest Service Manager Mike Basil Toyota (716)625-8444
If I were able to give a higher rate to these young men I would. This was my first experience going to a dealer by myself to buy my first car. These young men were able to advise me and explain to me the different features of each car to help me to make a decision. They were able to offer me a GREAT price that I was able to afford to pay monthly once I decided what I wanted. Their kindness, honesty, friendly appearance, and the time expend with me made a lot to me. I never felt that I was push the made a fact decision. Even ... read more
I bought a Toyota Camry 2012 last week. After I bought the car, I realized that it came with only one key with no spare keys. When I contacted Basil staff they told me that the car was supplied with only one key since it was bought at an auction! I was upset about this. However I contacted Mr Shannon, General manager with Basil. He was extremely cooperative and promised to give me a spare key. I am very pleased with the Basil staff. Great going guys!! vivin
We leased a Prius (our first new car and first lease) from here a few months ago and just went in for our first scheduled maintenance. All I have to say is WOW! This is quite a distance from home, but worth the trip. Sales... Awesome. Jordan was extremely knowledgeable, friendly and helped us decide between new, used and lease. Although he spent the time with us to get us where we wanted to be, we never felt pressured. I was just looking last week at West Herr for a used truck and I walked out because they were too pressurin... read more
I have been to the service department several times for routine scheduled maintenance, and warranty / recall visits. The service managers are friendly and knowledgable, the technicians have been well trained, and the quality of work has been excellent. They are willing to explain the details of any part of the repair, and do not try to sell you anything extra. The place is clean and easy to check in and out.
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,887 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open tomorrow at 9:00 a.m.
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