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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
sales great - service - not so sure about - yet we bought an older used (08) Corolla - and the sakes dept. was great - finance was wonderful to work with. But the next day - when I had to call service, as they had put new brakes on the front - during a ride that first evening - the front hubcaps fell off and we could not locate them. And it addition to that the windshield had some cracks. I was told I needed to speak with Joe who services the used cars and he would be in about 8 am. I waited until 10 am and called again - he... read more
Business response:
Thank you for to the feedback! We appreciate your business here at Basil Toyota! If there is anything that we can do help prevent situations like this from occurring we will do so. As far as your experience we will make sure we bring this to the appropriate managers attention. Thank you again for your purchase and hope you are enjoying the vehicle.
Nice comfortable transaction. I turned in my older Basil leased Camry for a new one. We were tempted to try a different make of car for some variety. Glad we didn't. The new Camry has a great look. (This is my third Camry ---- love-em!)
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Great service They exceeded my expectations in quality and price,the best service I had at a dealership.i would reccomend them to my family and friends
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Very happy experience Just purchased my first Toyoto, a RAV4 Limited. Very helpful and courteous team at Basil Toyoto. Brittany, and Scot Schoembs made everything very comfortable and the Dealership looks extremely modern and clean.
Business response:
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
Fair, Direct and Fantastic I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was fair and the team deals in a respectful and forward way. Nice to deal with a team that doesn't play games!! Great job Basil Toyota. This loyal customer will continue to support you.
Business response:
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
Great people and serivce Went to this dealership looking to buy a used car. The people were very friendly and super helpful. Didn't end up getting a car from them on this trip but would definitely go back in the future.
Business response:
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
Returning customer JoAnne Lotterio 6/15/2015 I leased my second Rav from Basil Toyota last week. I went in for an oil change and left with a new Rav. I thoroughly enjoyed the 2012 Rav with all wheel drive and did not hesitate to lease again. The sales staff, finance representative and service department are all great. Five Star dealership!
Business response:
Thank you so much for the review! It is very much appreciated along with your loyalty with Basil Toyota. We look forward to serving you in the future!
No appointment and still great service. I wanted to have a tire changed so I called and asked if the dealer service department would change it for me. Not only did they change my tire they also asked if I wanted my 10000 miles Toyota care service done on my 2014 Camry to save me an additional trip. Well I am very pleased with the service I received especially when I didn't have an appointment.
Business response:
Thank you so much for the review! It is very much appreciated along with your service with Basil Toyota. We look forward to serving you in the future!
30,000 mile checkup I brought my car in the day before my scheduled appointment. I had my check up and a full detailing. Everything was done by Friday afternoon. Our scheduled pick up time!
Business response:
Thank you so much for the review! It is very much appreciated along with your service with Basil Toyota. We look forward to serving you in the future!
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
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