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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best Day Ever! I have been in the market for a new car for quite some time now. I live about 40 minutes from this particular dealership and when I received a call from the dealership, the staff was so pleasant I figured that I would give it a shot. From the moment I walked in I felt like part of the family. Everyone was very welcoming and I received a no hassle discussion about the car I was interested in. By far the best sales and service staff in the state! This is the one and only place I would recommend to anyone I know,... read more
High pressure one day only I received a letter from the dealership offering to purchase my car for $5300. I called the dealer to make sure it was a legitimate offer and was assured it was. When I arrived they offered me $3800 cash or $7000 on a trade. Disappointed as I was I took the cash. I was told check would be ready Monday. I could pick it up or have it mailed. I adked them to mail it. I called Wednesday of that week to see if the check had been mailed yet and they had no idea. Overall my experience was awful at this de... read more
Toyota airbag recall remedy I received our recall letter for the airbag on our 2004 Corolla on Tuesday. I called Basil and had it completed by Thursday ay 8 pm. They are rated a ten in our book!
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
oil change and check up I was taken care of immediately when I drove into the garage. The service manager took my keys and verified why I was there and told me that they would take care of me very quickly. I had a seat in their comfortable waiting area and I was done in no time. No muss no fuss just great service. Very friendly place and people.
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
sales great - service - not so sure about - yet we bought an older used (08) Corolla - and the sakes dept. was great - finance was wonderful to work with. But the next day - when I had to call service, as they had put new brakes on the front - during a ride that first evening - the front hubcaps fell off and we could not locate them. And it addition to that the windshield had some cracks. I was told I needed to speak with Joe who services the used cars and he would be in about 8 am. I waited until 10 am and called again - he... read more
Business response:
Thank you for to the feedback! We appreciate your business here at Basil Toyota! If there is anything that we can do help prevent situations like this from occurring we will do so. As far as your experience we will make sure we bring this to the appropriate managers attention. Thank you again for your purchase and hope you are enjoying the vehicle.
Nice comfortable transaction. I turned in my older Basil leased Camry for a new one. We were tempted to try a different make of car for some variety. Glad we didn't. The new Camry has a great look. (This is my third Camry ---- love-em!)
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Great service They exceeded my expectations in quality and price,the best service I had at a dealership.i would reccomend them to my family and friends
Business response:
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Very happy experience Just purchased my first Toyoto, a RAV4 Limited. Very helpful and courteous team at Basil Toyoto. Brittany, and Scot Schoembs made everything very comfortable and the Dealership looks extremely modern and clean.
Business response:
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
Fair, Direct and Fantastic I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was fair and the team deals in a respectful and forward way. Nice to deal with a team that doesn't play games!! Great job Basil Toyota. This loyal customer will continue to support you.
Business response:
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,887 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open at 9:00 a.m.
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