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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was extremely friendly the minute you walked in the door. Dealing with Kareem while buying my RAV4 was a wonderful experience.
Michael was amazing from the initial greeting u til the end. Very helpful. Great guy!
Very professional. Good help. I like my new Toyota crown. Turns a lot of heads.
I recently took my 23 Off RD 4 Runner in for my 30k mile service which was an Oil Change, Balance, Rotation along w paying to have my 4 Runner aligned. When they were finished service advisor spoke w me and said they had a hard time balancing my wheels because I have after market parts on my 4 Runner. I laughed and said (I have 31 on my 4 Runner) and sliders. He also explained because of this they couldn’t get my alignment 100%. I laughed at him and explained I’ve never had this issue in the past and had the same set up on m... read more
Business response:
Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Toyota of Murfreesboro. We would like to make this up to you, if we still can. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (615) 278-9715, and we will do our best to make this better.
I recently had service at the Basil Dealership in Lockport. Everything went smooth. Timely and professional. Very pleased with the service department!
Thank you to Alissa Coulombe, she is doing great work at Lia Toyota. Service with a smile.
Basil handled a recall for me today and investigated another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repair suggestions were made. John the Technician sent me a great video of my car being worked on and Jamie, the Assistant Service Advisor was quite helpful and highly professional as always. Thanks Basil!
Wellesley Toyota had exactly what I needed, in a car and in their service! John was wonderful to work with from test drive to handing over the keys. I was so grateful to have found this dealership and will be a regular service customer going forward. I agree with all the other reviews on this page! Thanks so much, John, for your help and kindness!
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Shaun Fisher General Manager
Tasha always the best by far. Come see her if you need service, Best Experiencie
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 5,132 reviews.
When is Basil Toyota open?
Basil Toyota is open now. It will close at 8:00 p.m.
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