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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
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Drewspain369's profile image
Drewspain369 
8 years ago

Excellent Experience and Service Purchased a used vehicle from them. From the moment I went in, thru the test drive and purchasing process they were very friendly and professional. The service dept has provided excellent and timely service when I've come in for routine maintenance or other service issues. And have never had any difficulty getting an appointment as they have early,late, and weekend service available. And Jamie the salesperson I dealt with always greets me and asks if she can do anything for me whenever she ha... read more

RushfordRinus's profile image
RushfordRinus 
8 years ago

Good dealer ! Me and my husband went in basil Toyota hoping to see what we want only but not hoping that day we went hope bring Toyota Camery 2017 . It went very well we love and the employees are very friendly . The agent that we have is Jamie Janda she was very nice and very friendly she meet as in the door we she entertain me and my husband right away with my two kids , she greet us and ask me and my husband if we need to drink or snack before we start talking about business . I have a good experience going in this dealer... read more

John Pawlak's profile image
John Pawlak 
8 years ago

2016 Sienna - Good experience Very smooth process. Everyone was professional, patient, and nice. My wife is very happy with her new Sienna LE AWD. Now I can get myself an new toy! John Pawlak 

Bowken1's profile image
8 years ago

Good service Good experience with this dealer, service was great. The service manager provided me with time required to get the job done and did follow up calls to make sure I was aware of was was to done to my vehicle. 

DonF's profile image
9 years ago

Good servcie I have always had excellent results when I have briought my Tundra in for servcie at Basil Toyota. friendly staff, efficient, convenieent waiting room and fair pricing. 

ernie's profile image
9 years ago

Repair time! They advised me as to the repair time and were ahead of that time. They were courteous and respectful and just plain friendly! I relaxed in their comfortable waiting room. 

rbbtoo's profile image
9 years ago

Courteous, friendly, professional staff. All my dealings with the people at Basil Toyota have been positive. Service has always been handled in a timely, professional manner. Service departments will always come up with some additional "scheduled service" that you can choose to do or not, based on your understanding and pocketbook. This is the first and only dealer service department that I have been able to say anything positive about and am willing to go back to with my service issues. 

Plowhorse1's profile image
Plowhorse1 
9 years ago

The basil difference makes ALL the Difference!! From the beginning of purchasing a vehicle from mike basil toyota, and now following through the service department for scheduled maintence, mike basil toyota gives outstanding service!!!! Everyone at the dealership is knowledgable, helpful, courteous and just simply outstanding!!! I highly recommend this dealership to all my friends, family and neighbors! Definitely worth the time to visit this dealership and you will see what I mean! Thank you to everyone at mike basil Toyota... read more

buffalocanuck's profile image
buffalocanuck 
9 years ago

Do not service your vehicle at this dealership I bought a certified preowned 2012 Camry LE from Basil Toyota at the end of 2014. Just a year and a half later, I recently took it in for a routine oil change and tire rotation. I was just told that my alignment was already off and needed to be realigned ($100). I was also told that my brake calipers were rusting and needed to be replaced as they were applying uneven wear to my brake pads ($105). The biggest kicker to me was that somehow the plastic tabs on my air housing assemb... read more

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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