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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,888 reviews
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Leasee's profile image
8 years ago

Great Service I have found the service at this dealership is outstanding. The people are very helpful and nice. They are very friendly and courteous. There is no hassle coming here for service. 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

chucksel58's profile image
chucksel58 
8 years ago

I purchased 2017 Rav4 I would highly recommend Basil Toyota!!!! Salespeople were highly knowledgeable and enthusiastic! Thank you Jamie and Doc! The sales manager (James) was very accommodating and pleasant to negotiate with! Even the finance portion was pleasant! They have a great amount of inventory which made the purchase easy! Dealership is clean and modern and covers all facets of of your purchasing needs! 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

trucker's profile image
8 years ago

2017 Tundra After driving F-150's for 20 years I finally wised up. One test drive of the Tundra sold me. I was only shopping on Monday and ended up coming home with my new truck. The salesman Mark Stisser put together a deal to good to turn down. My overall experience at Mike Basil Toyota isa excellent. Great staff and I even met Mike. Thank You, Michael Murphy 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

Chicago Buyer's profile image
Chicago Buyer 
8 years ago

Worth the trip! I flew from Chicago to Buffalo to work with Basil Toyota and I'm so glad I did! They made it worth my while, and I plan to visit again the next time I need another car! 

Business response:

Hi!! We're honored that you fly all the way from Chicago to work with us!! Welcome to the family 

kathy's profile image
8 years ago

Best in town! I love buying my cars from Mike Basil Toyota. I have bought and leased over 12 vehicles from them over the past 6 years and they are the best! The pricing and the service are what keep me coming back. I will never buy from anyone else! 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

ron705's profile image
8 years ago

Lease New RAV4 Ronald J Duguay Buffalo, Best experience i had at< BASIL TOYOTA > People are freindly & Very Helpful .Recommend to all my family friends.Love My RAV.4 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

Bad News's profile image
8 years ago

Not What I Expected from Any Toyota Dealer Last week, I received in the mail a hand written note, on Basil Toyota's General Manager Shannon Wilsman's business card, inviting me to consider trading my vehicle in, due the high demand for it. I called the night before I came to the dealership and spoke to a wonderful associate named Kirsten. I discusses the 2016 Tundra that I currently owned and she verified the demand for it and it's value. We talked about the mileage and condition of the truck and I was encouraged by her posi... read more

Business response:

Hi Jeffrey, First off please let me apologize, this is certainly not the level of service we strive for. I spoke with Shannon and he would be happy to meet with you, so we could at least clear the air. Please contact me at basilcares@basiltoyota.com and I would be happy to arrange this for you. Thank you 

MBecker's profile image
8 years ago

4th Piruis bought from Basil. Just bought our 4th Piruis. We buy a car every two years. Tim S has been our salesman for each one. We have been very happy wiith Basil. Everyone is very friendly and helpful. My new 2017 is great. I love all the safety features. 

Business response:

Thanks!! We appreciate your business, welcome to the family! 

Chico's profile image
8 years ago

Customer Service Had conversation with Jamie Janda regarding upgrade of vehicle. Very helpful and personable. Gave me info I requested and explained different options available to me. She is asset to Basil Toyota dealership. 

Business response:

Thanks! We feel the same way :) 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,888 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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