Basil Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
Select a rating
HappyWithToyota's profile image
HappyWithToyota 
7 years ago

Prompt, Got R Done! My husband made the appt for my leased Corolla. When he arrived there the car was serviced immediately. Oil change, tire rotation and out in 40 minutes. One thing: they usually wash the vehicle but this time that was not done. I have been satisfied with Basil. Staff is courteous and attentive. 

Business response:

Thanks for your candid feedback, this was certainly an oversight! We will be sure to pass it along to management. Happy driving! 

Mike East Amherst's profile image
Mike East Amherst 
7 years ago

Completely satisfied with my service experience at basil Toy Came in for an oil change tire rotation, They noticed I had a nail sticking out of my rear tire, took care that about me saying a word... it is been a real pleasure dealing with Mike basil and his crew from the moment I bought my brand new Tacoma limited to when I pull in and meet the friendly staff and service. When I walk in I'm greeted by name offered a refreshment and I am in and out of there in a jiffy. 

Business response:

Thanks to you, Mike! Happy driving! 

Kham84's profile image
7 years ago

Awesome dealership I was shopping around for a different vehicle. I loved my 2003 trailblazer ext but knew it was time to let it go. I needed to downsize and get better fuel mileage. I look over thousands of cars. Finally I settled on one, 2011 KIA optima EX. Beautiful car, well taken care of and within my price range. I came in, test drove and signed away. I had to bring it in for 2 things that where missed but service was great. My sales, finance and service were all 5 stars. Out of all the dealer's I've gone to.....basil ... read more

Business response:

Thanks! We're so glad you had an enjoyable experience here with us, welcome to the family! 

KenH's profile image
7 years ago

First service Had my vehicle in for its first service. Setting appointment was easy. I was in and out in about 20 minutes. Courteous, friendly, and professional. 

Business response:

Thanks Ken! Happy driving! 

Mayoface's profile image
7 years ago

Great shop Fast,friendly, efficient and the setting while waiting is really comfortable. The costs are always lower than I expect. I love looking at the new cars while I wait 

Business response:

Thanks! Welcome to the family! 

Bob2038's profile image
7 years ago

Positive Customer Service I really enjoy taking my vehicle to Basil Toyota for service. Everything is done quickly and done right the first time. I feel I can really trust the people I'm dealing with. I have no problem recommending them to others. 

Business response:

Thanks Bob! We appreciate your business! 

beakrs21's profile image
7 years ago

Excellent service I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or friend go to Basil Toyota 

Business response:

We appreciate it! Happy driving! 

Ravlover's profile image
7 years ago

Great service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go anywhere else besides here. 

Business response:

Thanks to you! Welcome to the family! 

Frances's profile image
7 years ago

Excellent service once again Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and dealership to all 

Business response:

Thanks Frances! We appreciate it! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com