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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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Mayoface's profile image
Mayoface 
8 years ago

Great shop Fast,friendly, efficient and the setting while waiting is really comfortable. The costs are always lower than I expect. I love looking at the new cars while I wait 

Business response:

Thanks! Welcome to the family! 

Bob2038's profile image
Bob2038 
8 years ago

Positive Customer Service I really enjoy taking my vehicle to Basil Toyota for service. Everything is done quickly and done right the first time. I feel I can really trust the people I'm dealing with. I have no problem recommending them to others. 

Business response:

Thanks Bob! We appreciate your business! 

beakrs21's profile image
beakrs21 
8 years ago

Excellent service I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or friend go to Basil Toyota 

Business response:

We appreciate it! Happy driving! 

Ravlover's profile image
Ravlover 
8 years ago

Great service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go anywhere else besides here. 

Business response:

Thanks to you! Welcome to the family! 

Frances's profile image
Frances 
8 years ago

Excellent service once again Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and dealership to all 

Business response:

Thanks Frances! We appreciate it! 

Zelaski123's profile image
Zelaski123 
8 years ago

Excellent all the way around I am a first time customer. They were incredibly helpful and friendly. The showroom was immaculate. The atmosphere was very inviting and i would recommend them to anyone looking for a new or preowned vehicle. Their staff was top of the line, helping me every step of the way. 

Business response:

Thanks to you !! Welcome to the family! 

alryer's profile image
alryer 
8 years ago

positive feedback Basil has never let me down. From purchasing autos to repair work. They are always on top of their game. I highly recommend them. Al Ryer 

Business response:

Hey thanks Al! We appreciate it! 

pmunni's profile image
pmunni 
8 years ago

Prompt & Professional Service! Basil was great about getting me in for a service that was needed immediately rather than for my scheduled visit three days later. Not only did they take care of my emergency promptly, (despite an obviously busy service area) but they took care of the three routine, non emergency items so I wouldn't have to return again for my original scheduled appointment. James was great about looking into a concern that I had and reporting back to me. He even volunteered to go above and beyond with an appli... read more

Business response:

Thanks, we appreciate your review & your business! Happy driving! 

beerman310's profile image
beerman310 
8 years ago

Made the impossible possible I was in what I thought would be a terrible equity situation, needing to trade in a 3 month old 2017 4Runner for a Tundra for the increased towing. I expected to either be unable to do so or to take a bath on the devaluation. Basil was able to get me into a brand new 2017 Tundra Crewmax TRD Off-road for no loss. My payment went up $30/month for the same term and an even lower interest rate with only title/registration fees in addition to the trade. The other two dealers I spoke with had payment m... read more

Business response:

Thanks for your kind review! We are here to help! Happy driving & we hope you love your new car! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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