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Basil Toyota

4.6

About this business

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.65,132 reviews
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xjwdrky's profile image
xjwdrky 
10 years ago

not your ordinary car dealership The Basil Toyota Dealership has been the best automobile dealership I have ever had dealt with. We began with one of their new sales person (Mr. Jim Porco) who went out of his way to make that first purchase and our subsequent 14 purchases as effortless and rewarding as possible. When Mr. Porco moved on to a new position with the Company he made sure that Jamie saw to our every need. In addition the service department has been outstanding - quick, thorough and helpful - Mr. Button has been my... read more

Ray1331's profile image
Ray1331 
10 years ago

I had a great experience. I bought cars at other dealers. But never like this one. They have a nice way of working with people. I bought a camry and it was very nicely detail and clean. I want to thank everyone at basil Toyota for helping me with my new car. 

SadieLane6's profile image
SadieLane6 
10 years ago

Great Experience I recently purchased a Prius V. Was very happy with the transaction. Quick, honest and professional. Mr. Secrist made a sincere effort to get us to the vehicle and price we had in mind. Great experience all the way around. 

Caroline Dowd's profile image
Caroline Dowd 
10 years ago

Great customer service This dealership was wonderful customer service. They really worked with me and found me the best car for me within my budget. They also worked around my schedule and got me in and out the day I got the car very quickly so I could make it to work. Other dealerships make you feels like once you buy a car they forget you and this dealership was the opposite which was a very pleasant surprise. 

OIFOEFVET's profile image
OIFOEFVET 
10 years ago

RUDE. Not Veteran/Military Friendly. Went to Basil Toyota wanting to trade my 6-month old Jeep Wrangler Rubicon Hard Rock that is MSRP’d at $44,900. The vehicle is obviously in perfect shape. I went with every intention to buy, the capability to buy, and title in my pocket. So, I was looking at a 4-Runner, with a $39700 MSRP. The manager JAMES came out and informed me that he would do an even swap, when I told him that was unacceptable, as one would normally do on the first numbers offered. He then started treating us like i... read more

Louis's profile image
Louis 
10 years ago

Excellent service dept Weve purchased several autos from basil and service had better super on each. Techs are great. Coupons as always available. Work is always timely. Excellent Service 

QMCO's profile image
QMCO 
10 years ago

Really Amazing I don't often write reviews, but the guys at Basil Toyota really deserve some kudos. The premium experience begins when you drive into their pristine vehicle reception area -- a climate-controllled garage so clean you could eat off the floors. Next, one of their 4 or 5 service hosts comes out to greet you, get a little information and then leads you inside to set up your service appointment. From there you can wait in their fireplace lounge complete with free hot and cold beverages, big comfortable chairs and ... read more

Camery16's profile image
Camery16 
10 years ago

First service appointment for my new camery Called the day I wanted to have service They took me with in 2 hours an I was out with in that hour. Very professional and service manager was very approachable. I will definitely return in June for my next service appointment. 

Squall108's profile image
Squall108 
10 years ago

Service Excellent service by both salesperson and service department. I bought my Camry there and will be getting my RAV4 there also. The staff is always very friendly and the dealership has a very professional atmosphere 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 5,132 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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