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Basil Toyota

4.6

About this business

Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more

Location details

6157 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,887 reviews
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wcmeisner's profile image
wcmeisner 
10 years ago

Best car purchasing experience Leasing my 2015 Toyota Prius from Basil Toyota in Lockport was the best experience I have had in dealing with car dealerships yet. They were extremely courteous, friendly, responsive to my needs, and I felt the price was fair. The sales person Jamie Janda was very respectful and helpful. This was our first experience with the dealership and we will choose it again. The dealership is a ways from our home, but is worth the trip because of the people. It is also a clean , new building and seems to... read more

Business response:

Thank you so much for the review! It is very much appreciated along with your purchase here at Basil Toyota. We look forward to serving you in the future! 

bburke's profile image
10 years ago

Great service! Mike Basil Toyota provides great customer service! From the moment you walk in they are friendly and very helpful! I would highly recommend this dealership! 

Business response:

Thank you so much for the review! It is very much appreciated along with you loyalty to Basil Toyota. We look forward to serving you in the future! 

jzajac's profile image
10 years ago

great place to do business with. Great place to do business with and the folks their are willing to help you also not too pushy and are willing to work out the differences with you Great job. 

Business response:

Your review and business are greatly appreciated, we are happy to hear about you had a great experience. We look forward to working with you in the future! 

David Dudziak's profile image
David Dudziak 
10 years ago

Service Everyone at this dealership has been great. Have bought two vehicle from them and have used their service since 2008. You can find the owner Mike Basil walking the floor checking to make sure the customers are satisfied. The service department is outstanding. I drive 50 miles round trip passing other dealers to take my car there for service. They're that good! Dave Dudziak 

Business response:

Thank you Dave for the wonderful review, words cannot describe how much we appreciate your business with us throughout the years. If there is anything you need please let us know! 

pamelaann's profile image
pamelaann 
10 years ago

BASIL IS GREAT From the moment i stepped into basil toyota everyone was great!! Very helpful and courteous!! Ive already referred people to them and they also purchased a vehicle as well!! 

Business response:

Thank you so much for the review and the referral. He appreciate your business here at Basil Toyota and we look forward to serving you in the future 

Flyboy's profile image
10 years ago

Basil Customer for 10 years I have purchased three Toyotas from Mike Basil Toyota in the past 10 years. I have always found the employees to be friendly, knowledgeable, and fair. As long as Toyotas continues to produce an exceptionable product, I will continue buying and servicing the vehicles at Mike Basil Toyotas. Keep up the great work!!!!!? 

Business response:

Thank you so much for your review! We are happy to hear that everyone always takes great care of you and your loyalty to the dealership is greatly appreciated! We look forward to serving you in the future! 

Sue's profile image
10 years ago

Mike Basil and his staff are just amazing I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times that I have had a problem and called to ask if they could fit me in and have been told EVERY time to just come on over. From the ladies in the office or on the phone who are professional and courteous to the staff in the service dept who have been so patient when I get my glazed look when talking car parts. The job gets done quickly and e... read more

Business response:

Thank you so much for the review! It is very much appreciated along with you loyalty to Basil Toyota. We look forward to serving you in the future and hopefully your next purchase of a vehicle. 

Michelle's profile image
10 years ago

Great service! I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the heated garage and it was waiting there for me when it was done. My oil change and tire rotation was done while I enjoyed a complimentary soda and got caught up on the news in the very comfortable waiting area. Friendly staff and great customer service. 

Business response:

Thank you for your review and it is greatly appreciated along with your recent visit to our service department. If there anything that you need please let us know. We look forward to serving you in the future! 

kcollea's profile image
10 years ago

Fantastic Service! I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the service department for an oil change and tire rotation. I was only there about 30 minutes. The waiting area was very inviting. Also, the guy a the desk answered my questions about taking an extended road trip in my vehicle. Great service! Kristin Collea 

Business response:

Thank you so much for the Review Kristin! We appreciate your recent service here and look forward to serving you in the future! 

Frequently asked questions about Basil Toyota

How is Basil Toyota rated?

Basil Toyota has a 4.6 star rating with 4,887 reviews. 

When is Basil Toyota open?

Basil Toyota is closed now. It will open at 9:00 a.m. 

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