Basil Toyota

hssofwny 

on DealerRater

15 years ago

I purchased a used car from salesman Rich Vickey who was excellent. One of the best sales people that I have ever dealt with. Price, again excellent. However, do NOT get scammed like I did by purchasing a "bumper to bumper" extended warranty from one of their slick lying up-sellers. I went in because I discovered one of my door panels had cracked under the material. I was told it will not be covered because "it is known in the industry that bumper to bumper doesn’t mean bumper to bumper”. I knew things like brakes, belts and... read more

jordogross 

on DealerRater

15 years ago

Initially went to another Toyota dealership that denied the existence of a mftr. rebate or incentive. George from Basil told me it did exist and I confirmed it on another website. George gave me the rebate, a significantly lower price and a better trade in allowance than the earlier dealership I had dealt with. I bought the new car from Basil one day later, based on the honesty more than anything else, the overall value and the fact that almost all negotiating was done over the phone rather than through an in-person haggling... read more

Tates99 

on DealerRater

15 years ago

I searched the internet for lease deals for my daughter. Found Basil Toyota with the best price, but the other dealers i called said i would never get that price for the Toyota Corolla. George guaranteed the price over the phone and started the paperwork. We drove there on a saturday and there were NO hidden surprises, car was there ready to go, and paperwork was signed. I wish all my vehicle purchases were this smooth. Got a call from the other Toyota dealer later that week offering me the same deal.....nice try... Thanks G... read more

forcamry 

on DealerRater

15 years ago

We had a great experience with George and Chris at Basil Toyota. I wanted a best price, non haggling process and George delivered that through email which was very convenient for me. I had contacted several dealers asking for the same information and they all wanted me to come in first even though I knew the exact car I wanted. Hassle free experience. Would definetly buy from them again. 

john novak 

on DealerRater

16 years ago

we purchased our camry online after visiting a few other dealers. george,chris j.and chris were extremely courteous and helpful. their price beat all the other dealers. from the time we arrived at the dealership till the time we left we were treated with the utmost respect and courtesy. we will recommend basil toyota to anyone looking for an automobile. 

hitendra26 

on DealerRater

16 years ago

Found the certified used vehicle from Toyota USA website. Talked to sales person (George Wallrich) regarding certification, price etc along with informing him that I will be registering the car in Canada. Rented a car from Toronto to Lockport to buy the used car and travelled with kids and family to dealer. When deal was in progress, they told me that there was some misunderstanding regarding the certification. Actually certification will not be available in Canada (Surprise!!) They should have told me that in first place it... read more

markub83 

on DealerRater

16 years ago

I researched buying a new 2010 Corolla S through four dealers in the Buffalo area. West Hurr, Basil, Northtown, and Fuccillo. Northtown and Fuccillo were uncompetitive as far as pricing. At Fuccillo, they really are a bunch of incompetent individuals that have a tendency (it must come from training as twice over the years I've been told the same thing) to tell customers, "If you found it cheaper somewhere else, go buy it there." Such a stupid tactic because the outcome is very simple: I will, and I have! That's all. No skin ... read more

jlm413 

on DealerRater

16 years ago

I went in and bought a Yaris. Everyone was so friendly and helpful. I was dreading buying a car because I cannot stand "car sales men" but they were wonderful, and I didn't feel overwhemled or preasured, which is what I was afraid of. I am sending 2 of my cousin's in to buy their cars! 

chuck326 

on DealerRater

16 years ago

SHORT STORY: 2 Ladies - 2 leases - 10 days - BOTH, MORE THAN HAPPY... LONGER STORY: I've negotiated Mom's leases the last 7 times - my Sister's the last 2 times...They both came from GM cars they loved ( LaCrosse XCL - G6GT) but 1 was overpriced and the other discontinued...I had to find them both cars that they liked... I sent them "shopping" 1 day to see 9 different cars to look at and drive...They both came back saying they liked the Camry and to see if a deal could be made... I called the 5 local dealers with the same de... read more