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Basil Toyota
- Car Dealers
- Lockport, NY
About this business
Basil Toyota is a certified automobile dealership specializing in new and pre-owned cars, trucks and sport utility vehicles and has a fully stocked inventory of Toyota models. Its service department provides basic maintenance of vehicles and employs trained automotive service technicians. With a complement of modern equipment, tools and electronic diagnostics, it provides services, including oil change, brake inspection, tire rotation, wheel alignment and air and fuel filter change. The dealerships parts department stocks ge... read more
Location details
6157 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have never been treated so well at a car dealership. I first contacted Basil by e-mail and was very impressed with the dicount offered to me. I then took a ride to the dealer and was introduced to the e-mail agent and then to a very agreeable and polite salesman who was eager to please. As we spoke I was offered a terrific deal that another dealer told me was too cheap and could not be done. The people at Basils gave me a more than a pleasing deal and welcomed me into their family which is just how I felt all through this ... read more
I cannot underscore enough the importance of staying away from this dealership. They sold me a piece of S^%t car, which they ended up buying back (still leaving me out of taxes and tag fees for my trouble) they failed to disclose some major issues with the vehicle...MY CHECK ENGINE LIGHT WENT ON THE DAY AFTER I TOOK THE CAR HOME AND STAYED ON! From top to bottom, Basil Toyota has been very unpleasant to deal with.
The worst ever If you do not want to read the briefing The worst ever If you do not want to read the briefing of my story my honest advice for you is: DO NOT STEP YOUR FOOT IN THAT PLACE BECAUSE YOU WILL REGRET IT. I bought a camery 2005 LE and paid $500 to get it Toyota certified plus $1500 for extra coverage the car has 45,000 miles. I found an issue with the car alignment so took it to the dealer (Basil Toyota 6179 S Transit Rd Lockport, NY 14094) while it was in bumper to bumper warranty AND THEY DID NOT DO ANYTHING. Now... read more
Car was not ready for delivery (missing spare key, spare fob, owner's manual). Not all paperwork provided. Took over an hour to be received even with appointment because salesman bumped another client ahead in line. Car had summer tires in mid-winter and they didn't give a warning (quite a surprise when car lost control). I am all in favor of capitalism and a dealership trying to make the best deal possible, but I discourage anyone from buying from a dealership that places profit ahead of your safety. "Buyer beware" takes on... read more
Frequently asked questions about Basil Toyota
How is Basil Toyota rated?
Basil Toyota has a 4.6 star rating with 4,887 reviews.
When is Basil Toyota open?
Basil Toyota is closed now. It will open tomorrow at 9:00 a.m.
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