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Banter by Piercing Pagoda
- Healthcare
- Yorktown Heights, NY
About this business
Location details
KI02A, 650 Lee Blvd, Yorktown Heights, NY, 10598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Im so upset that we purchased a ring for our wedding from online sales. We had our ring shipped to the store for pickup and once we received our order we found that they sent us a size 6 and not a size 7 like we ordered. We called and tried to have them issue a refund while we waited in the store onto a gift card in order to repurchase another ring in store. The representative who was great did what she could and her supervisor denied the authorization of the gift card. The manager ****** was also a big help she tried everyt... read more
Sales is absolutely horrible.. from the quality of their jewelry to their lack of customer service. My young daughter bought me a necklace for Mother’s Day in may of 2021. 4 months later the cheap necklace chain broke. In December of 2021 my husband bought me a chain so I could put the stone from my daughters necklace on it but the stone did not fit over the clasp of the neck chain. In March of 2022 I brought both necklaces to sales to see if they could just exchange the chain for one that would fit the stone of my daughters... read more
Zales Jewelers (************ Mall, **) only carries a 7 ring size. If the customer wishes to buy a particular ring, he/she has to pay a $50.00 fee to have it sent to another Zales store to be resized to fit you. I think that is very shameful. The prices there are high to begin with. Zales, not everyone has a size 7 ring size and this is very wrong. Shame on you!!! You are certainly not consumer-friendly!!!
Quality at Zales is very low. I bought a 1 carat diamond engagement ring and a mens tungsten bridal band ring. We bought a wedding band for the women's engagement at another jewelry store. The jeweler informed us that the diamond had quite a bit of carbon deposits and had to value it to send it to get the band soldered to it. The value was much lower than I paid. I discussed it with the jeweler. I way overpaid for quality of the diamond at Zales. The Tugsten band I purchased at Zales broke in half in 5 mo. time and Zales wou... read more
They are not professional and are scammers. I purchased a necklace and never received it. It was supposed to be expedited and the item never even made it to **** Zales said they have no idea where it is and are not doing much of anything to resolve it. I stressed that it needed to arrive by a certain date for my daughters birthday. It not being on time resulted in me having to spend extra money to get her another gift. The advertisement said it would be expedited and at a sale price and having to spend extra money put me in ... read more
Ordered a bridal set with Zales and only received the engagement ring and not the wedding band. When I called customer service, they gave me the option to return the engagement ring or wait for the entire set to come in come back in stock and then they would send me the wedding band. I decided to hold onto the engagement ring, and the bridal set is now back in stock, but I'm being told I need to return the engagement ring and reorder the entire bridal set. My finance has been wearing the engagement ring for months now and do... read more
Months ago my husband and I decided to upgrade my wedding ring and took our business to Zales. This was the worst mistake Ive ever made. My ring was sent off for sizing on the main band and the secondary diamond band we purchased. The first huge mistake is the jeweler put my big diamond on the secondary diamond band. It was supposed to be placed on the main band that had prongs. Instead I got back my ring on the diamond band and my pronged ring in a bag. Its like the jeweler didnt even read the notes the sales lady sent with... read more
I wanted an engagement ring. Went online, found one, tried to order it. Was unable due to the size of the right. Was told to go in store. Highly annoyed, I did. In store, found ring on sale. When size was added at the register, the discount was removed. Rep called customer service. CS said no discount due to size. Rep conveyed message from CS to me. She then went right in and offered other selections. I laughed. I thanked the lady for her time and said I will not do business with a company with such policies in place. You gu... read more
This ring was purchased for me last year! Although the ring is beautiful I have had nothing but trouble. I had to have my ring resized multiple times 4 to be exact a diamond fell out within the 1st year. Upon taking it in they tell me that I need to have an inspection done within the last six months. I inform the lady that I have had it in in the last six month because of having it sized 4 times. She tells me this does not count and that they will call to tell me how much it is to replace. They call saying it is 250 to have ... read more
Frequently asked questions about Banter by Piercing Pagoda
How is Banter by Piercing Pagoda rated?
Banter by Piercing Pagoda has a 4.3 star rating with 717 reviews.
When is Banter by Piercing Pagoda open?
Banter by Piercing Pagoda is closed now. It will open tomorrow at 11:00 a.m.
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