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Axos Bank
- Finance
- San Diego, CA
About this business
Axos Bank is a nationwide technology-driven financial services company that provides a full range of checking and savings products and financing for single and multifamily residential properties, among other services. With approximately $10 billion in assets, Axos Bank offers a diverse selection of consumer and business banking products through its low-cost distribution channels and affinity partners. Born digital, Axos Bank specializes in convenience and customization.
Location details
4350 La Jolla Village Drive, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******. **********. I moved my savings to **** from one of their affiliates for a higher advertised rate (4.66%). Of course there were strings attached. I had to open checking and either set up direct deposit OR fund it with $5k to get the rate. The deal also included 0.51% interest paid on checking. I moved the money, opened and funded the required checking account and got a whopping 1% interest on my savings and NOTHING on checking. My experience with their affiliate was similar. I had issues where they had to correct acci... read more
I just joined **** 1 week ago. I'll be leaving.I'm impressed by how awful they are. I'm unable to transfer funds internally. I'm also unable to transfer funds from my **** accounts to an external account. The only transfer option I have is to transfer funds TO **** from an external account. How ************* ******************** account did not deposit earned interest. That's illegal. Also, a high yield account, only earning 0.61% APY? Excuse me?Lastly, the app shows funds available in my checking account. The website says t... read more
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Thursday, June 5, 2025 in order to protect consumer privacy, we are unable to provide details of the response.Regards,Compliance TeamAxos Bank
Axos bank is the worst. They currently have a 1.09 average review! If you have literally ANY other options for doing business, you should pick the other bank.Broken website features, terrible customer service. Just awful in every way shape and form.The company looks at their customers as a way to harvest fees. Don't help them out by doing business with them. Go somwhere else.
I just open my account with **** no 4.66% misleading information horrible bank -1 star
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Thursday, May 22, 2025 in order to protect consumer privacy, we are unable to provide details of the response.Regards,Compliance TeamAxos Bank
They use misleading information and promise a high yield savings. As soon as I started putting money in AFTER LONG HOLDING PERIODS it says I am making 1.5% which is WELL BELOW the promised rate of 4.55% APY. I will be pulling my money out as soon as it clears- when ever that is. Meanwhile I am losing money day after day now. I should've known better than to pull my money out of CIT which actually gives the interest they promise.
Im leaving a 3 star rating because I dont have an account with **** however I was seeking a financial institution that offers a high yeild savings account up to 5% After reviewing the comments Im concerned about setting up an account. Please work on customer service skills and STOP ********************** customers money! I was just about to open up a HYS with 80k! Glad I checked the reviews first.
They offered a high yield savings account online back in February and I read the details carefully and complied with all of their requirements. I waited a couple of months to verify I was getting the higher yield only to find out that they have a new offer that now requires a checking and savings account in order to qualify for the higher yield APR. Complete bait and switch!! Pulling my money from this bank.
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Thursday, May 8, 2025 in order to protect consumer privacy, we are unable to provide details of the response.Regards,Compliance TeamAxos Bank
The worst now my account has been on restriction due to my checks supposedly being returned they ain't and I'm just getting the run around *** after reading comments left I think I'm gonna call them again I'm sure someone has to be in the backroom as they call it to release my funds Rating:-100 stars
I agree the APR is nice. But they hold every deposit to the absolute maximum time for their convenience and interest. I get earnings from float, but undo inconvenience customers; worth it? Somebody file compliant with CA AG (theyr based in SD). It seems unethical to hold people money for that **** ******* for their own profit motors. Every single electronic depositthey held for ~ 2x long as any other bank. This is not safety or other B-S explanations. This is their strategy. Its a profit motive. Its part of how they advertis... read more
Frequently asked questions about Axos Bank
How is Axos Bank rated?
Axos Bank has a 3.2 star rating with 1,073 reviews.
When is Axos Bank open?
Axos Bank is closed now. It will open tomorrow at 9:00 a.m.
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