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Axos Bank
- Finance
- San Diego, CA
About this business
Axos Bank is a nationwide technology-driven financial services company that provides a full range of checking and savings products and financing for single and multifamily residential properties, among other services. With approximately $10 billion in assets, Axos Bank offers a diverse selection of consumer and business banking products through its low-cost distribution channels and affinity partners. Born digital, Axos Bank specializes in convenience and customization.
Location details
4350 La Jolla Village Drive, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lousy. Run by bots. **************** is of no use and Evo is a joke.
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Friday, February 24, 2023 in order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
********:Hi there, this unprofessional from you guys very very bad service I have sent everything and got all documents in order uploaded especially that unprofessional of communication from *************************** that couldn't even call me back to be more informed and try to work this out but it's ok I am know planning to go back to the U.S. and open a buiseness account with a physical bank , and from you guys axosbank would have a very very BAD REVIEW!!!!! ?? 0 STARS ?? you have wasted my time ?? and I'm here in on ot... read more
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Friday, February 24, 2023. In order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
I was looking to do a refi and gave this bank my paperwork. My **** to income ratio was good, credit score was good as well. For some reason they continue to ask for more paperwork for weeks. Just looking for an excuse to deny my refi. I just cancelled the whole process entirely. Please be aware, these ppl will waist your time
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Wednesday, February 22, 2023. In order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
I can't get my issue resolved. Trying to get my *************** out and close my account. I keep getting the run around. I need help
Business response:
**************** Axos Bank takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Wednesday, February 15, 2023 in order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
WORST BANK EVER!!! CHARGED ME A CAR PAYMENT FROM ONE OF MY ACCOUNTS THEN CHARGED ME AGAIN IN ANOTHER ACCOUNT CAUSING AN OVERDRAFT AS THAT ACCOUNT WAS CLOSED. LOTS OF MONEY WASTED ON FEES. I THINK THESE GUYS ARE ABSOLUTE CRIMINALS!!!
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Friday, February 17, 2023 in order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
Axos bank is the worst bank, especially for business. I am never able to log in, I have to call every time. There are always different verification questions that are incredibly intrusive and don't seem necessary or relevant and they need to "verify" you several times. If it were once, with a few questions that would be fine, but then they proceed with more questions like who was the last merchant bank transactions were done with on the account? I wouldn't be able to answer that if I cannot log in! They also barely speak eng... read more
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Monday, February 13, 2023. In order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
I recently got a mortgage through this bank. I believe Axos was professional, conscientious and thorough; especially the loan originator known as ******************* who worked with me, and continously displayed confidence and professionalism.I have had experiences with other lenders who classify themselves as the best or biggest in the industry and the results was not nearly as good. I rate this bank a 5 out of 5 stars!
if i could leave zero stars i would. Do not use this bank. November 15th i had a car wreck. Today is December 20th. I am still having to deal with trying to get them to close my account even though my insurance, gap, and warranty have already paid them. The other person was uninsured so here we are trying to pick up the pieces of my life. They had the checks from the warranty and gap company but didnt cash them until my december payment was due and now they say we owe 9xx.**. when in reality this wasnt my doing. I made my pa... read more
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Wednesday, January 4, 2023 in order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
Four frustrating days trying to setup a business account. Only wants personal info to create business account login and then rejects that too. After finally able to get a live person, her ***** accent was so strong, we were unable to communicate. Had to jump through a few hoops again to get past the virtual assistant to another live person only to have same experience. So now closing account before I even started to use it.
Business response:
Review ID: ***************************** takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been emailed directly to the consumer on Thursday, November 17, 2022. In order to protect consumer privacy, we are unable to provide details of the response. Regards,Compliance Team Axos Bank
Frequently asked questions about Axos Bank
How is Axos Bank rated?
Axos Bank has a 3.2 star rating with 1,073 reviews.
When is Axos Bank open?
Axos Bank is closed now. It will open tomorrow at 9:00 a.m.
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