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Associa Nevada South
- Property Management
- Las Vegas, NV
About this business
Associa Nevada South is a community association and property management company based in Nevada.
Location details
7670 W Lake Mead Blvd #100, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Associa Mid-Atlantic has been poor. They never answer the phone and they never reply to emails. I have been trying to reach Alan T*** (Regional Director) since October with no success. I even attempted to escalate the matter by sending an email to **************** @ associaonline.com and still no response. I regret purchasing a home at ****** Condominiums the HOA and Property Management is not what we expected such horrible service!
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
Horrendous. We have multiple units in Palm Lakes Condo in Margate, FL. The property manager Carol M***** is beyond rude and unprofessional. This is such a shame compared to other employees. Unfortunately she was placed in charge to replace the prior manager.
Business response:
Thank you for providing this information about your experience with Associa. We will have a dedicated team member reach out to you as soon as possible to discuss your concerns in detail, and provide resolution.
If I could give less than one star I would. I have been requesting information regarding our HOA from your Edmond, OK location since January of 2021. I have sent an email every month since January of 2021 requesting information. My emails have been ignored completely or they take months to reply but give no answers. I even mailed a certified letter with my request in August of 2021, which was also ignored. This is the worst customer service I've ever seen.
Business response:
Thank you for reaching out to provide this feedback. We appreciate your concerns, and will have a company representative reach out to you directly as soon as possible to address your complaints.
Company misappropriates funds, provides no written communication, and awful customer service and attitude With the manager .
Business response:
Thank you for bringing these complaints to our attention. A representative will be reaching out to you directly to address your concerns as soon as possible.
Company misappropriates funds, provides no written communication, and awful customer support.
Business response:
Thank you for sharing this feedback with our team. A dedicated representative will be reaching out to you directly to address each of your concerns as soon as possible.
Horrible management company. They never respond to emails, phone calls or in person meetings. Tried to get approval for an exterior modification for a tankless water heater for more than 10 months with no answers whatsoever. I have lost water heat and have had flooding issues on my floor due to said water heater leaks. I will make sure to send any insurance bills from water damage to Associa and Legum and Norman.
Business response:
Legum & Normani is dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
I've been trying to get HOA meeting info for MONTHS. I can never get any one on the phone and rarely get helpful responses via email, IF I get a response. Not sure how they have an A+ when they have 1.3 stars here and 1 star on yelp. They seem like a well funded and run SCAM!
Zero customer service have left 7 or more calls with nobody to answer all call you back.
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible.
The ball has been dropped more in dealing with this Associa Management Group hoa Houston than in time square on new years eve. Zero accountability, zero communication, zero resolution. Three years and counting still waiting for resolution...Horrible experience to say the absolute least. It is impossible to give zero stars however that's what is warranted!
Business response:
Thank you for providing this feedback. We take all customer concerns very seriously, and will have a dedicated team member reach out to you as soon as possible to address your complaints.
Frequently asked questions about Associa Nevada South
How is Associa Nevada South rated?
Associa Nevada South has a 3.3 star rating with 972 reviews.
When is Associa Nevada South open?
Associa Nevada South is open now. It will close at 5:00 p.m.
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