Associa Nevada South

Paul G 

on BBB

3 years ago

After three formal attempts to resolve our CDD fees payment issue with Lisa ****** ************* representative in St. Johns Count, Florida we have referred Associa to the Better Business Bureau. The issue is a simple one: crediting our account for two months fees when payment was made by check. Copies of the cancelled checks were forwarded to Ms. ****** who promised three times the issue would be immediately corrected. Caveat Emptor to all considering entering a condominium association managed by Associa. A very poor perfor... read more

Joel R 

on BBB

3 years ago

We have lived in our home for over five years. The five years has been a roller coaster experience due to the fact that this management company does a terrible job. Homeside properties decides to randomly drive around and I'm assuming play a game and just choose what house they want to place a violation on. We randomly get pressure washing violations, trash violations and even weeds in our flower bed violation. Some of my neighbors on the other hand who violate every rule in the book don't ever get warnings. When you send pi... read more

Ross G 

on BBB

3 years ago

Their employees are acting as swindlers. In particular, Ivana ****** Conspiring between an administrator and a resident which also a strata council, against other residents. Ivana gave me the impression of a corrupt and vicious person, aggressive, who has no sympathy whatsoever. She is unreliable since she has no problem believing someone's accusations, even if there is no justification or evidence to support it. When they send a complaint to a resident, they don't give you an option to respond to it, and the whole process i... read more

Matt L 

on BBB

3 years ago

You lost my invoice again? Worst company ever. They intentionally prohibit progress and with hold funds for up to 50 days! nobody communicating down there. Don't hire them. 

Camila C 

on BBB

3 years ago

Associa in Orlando is the worst company I have ever seen. Our community is 100% ready for months and they didn't start the turnover process. We don't have an appropriate trash dumpster for the entire community, the landscape is the same as inexistente, the gates have been damaged for months, the playground is inappropriate because it's for residential use and it is almost falling, the pool has broken paves for months but now they decided to closed it and don't give us a due date to have it reopen (and they are not working to... read more

D. L 

on BBB

3 years ago

This is a do nothing HOA. Called many times emailed many times complained many times. I get the "we are on it" thing with no results. This is going on 4 years + now. Dog feces not picked up and they refuse to put up a sign. Mattresses left at the curb for weeeeeeks. Broken tv left at the curb for weeeeeks. Rat infested development with no care to remedy the problem. Folks using the deck poles to hang their clothes. Broken down cars left for years. Makeshift outside storage. Curb uneven and broken. I can keep going but you ca... read more

Bryan D 

on BBB

3 years ago

Worst Experience in my life. For a year, I've been living in HOA ****. Associa along with HOA attempt to steal money from residents using bogus violations without notifying the tenant about the violations given. They have hearings on the violations and don't allow nor notify the tenant about the hearing. They fine the resident and before the lease is up the resident finds out that thousands of dollars are now tied to their rent. I have, emails, text messages and so much more evidence on this scam and how they try to hide and... read more

Susan L 

on BBB

3 years ago

This HOA people in associa South in LAS VEGAS DO NOT CARE ABOUT THE FEDERAL LAWS ! On REASONABLE ACCOMMODATIONS! They discrimination to handicapped members in our opinion in what We have witnessed in over a year ! We husband and wife asked for reasonable accommodations in a public meeting and the manager holding the meeting named SUS..,,, could not care less about disabled members at all ! And just disconnected the zoom call because she didn't like the conversation or want it recorded ! Asked to park in front of garage with ... read more

Justin L 

on BBB

3 years ago

Smith group recently took over for our previous management company. In four months they have lost and electronic debit which seems impossible. I've disputed the transaction with the bank. Currently the online portal is unavailable so the only option to pay is over the phone or in person. I've left messages with call back number because they don't have a call queue. No information was given that we had to go in person to pay our hoa fees. No email, no paper mail, no messages or calls. I'm sure they'd charge a late fee regardl... read more