Associa Nevada South

Barron S 

on BBB

2 years ago

Code Violations Reference No.: ********* On Wednesday, January 11th, 2022, DOB inspected *******************, Common area, and noticed code violations. The property owner has been notified of the reported issue(s) and should abate them accordingly. The property owner has the right to due process: admit, admit with an explanation, or deny the infraction. To review the status of this case, please visit SCOUT at *****************. If you have abated the violations, please complete Proof of Abatement Form at *******************... read more

NO N 

on BBB

2 years ago

Principle Management of North Texas (PMG). Mark S*** who's the acting President & Stephanie B** who's the VP have allowed these inexperienced Managers to run our property down to the ground. They mismanaged our money & overspend our money. Each manager for the property has their own credit card that they use for expenses & on top of every transaction they add 25% to it this is something that we have recently found out about, get this there is nothing in the management agreement about it. I think FBI or DA should look into th... read more

Frank B 

on BBB

2 years ago

Wish I could give 0 stars. What do you get for your annual dues? Miserable customer service mismanaged funds, rec facilities with rules that you don't agree with, limited access to community facilities, letters every other month for ridiculous infractions like garbage cans put out the day before. Garbage company, cant wait to convince my HOA to drop them like a bad habit. 

Mia G 

on BBB

2 years ago

If you want to have bunch of unhappy owners, this is your company. Those people act like a bunch of swindlers and do not get the job done...... Run the other way if you do not want to be at loss. Things that are happening here are beyond normal. 

Maura S 

on BBB

2 years ago

They just became our property management company and sporadically answer my email, nothing about lights out in the halls, no one answers voicemails, gave me wrong account number to register on Town Square website, that help email is a mailer daemon, God forbid there is an emergency. They are an invisible entity. I feel it must be one person collecting our checks in Switzerland. 

Eric S 

on BBB

2 years ago

Do NOT hire. Look elsewhere! Hiring Associa is taking one step closer to becoming a self managed HOA. As president of our HOA, I'm writing this review as a warning for others seeking a management company and urging you to stay clear of Associa Northern California. We were assigned four different community managers in four years while with Associa. The last one, Angie V*******, is the straw that broke the board members' backs. The blame goes all the way to Scott H******, Branch President as he refused to release us from our c... read more

Sean O 

on BBB

2 years ago

I own two condo's where Associa was/is the management company. We fired them from one condo association. Very happy!! Unfortunately, I'm stuck with them on the second property. I just wrote my sixth request. All six have either gone unanswered or answered improperly. Terrible company to deal with. They seem to forget that the association pays them. We are the employer!!! 

Valerie F 

on BBB

2 years ago

Called ***** ******** to to report an issue with package theft in the building and she had the nastiest attitude, was very rude, and suggested to rent out a locker outside of the building instead of trying to solve the problem. Very unpleasant first experience with this company 

Jennifer A 

on BBB

2 years ago

A few days ago (in December) we received multiple letters from Associa, our new HOA management company. They apparently added additional assessments in October with NO communication. THEN applied a late fee when it wasn't paid. Of course it was not paid! How could we know about the extra fee in October without a bill or email? For reference, we usually get billed once a year in December. I want to believe this is not a scam to gather "late fees", but am less confident as they continue tp refuse to reply to my query.