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Apria Healthcare Group

1.3

About this business

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Caroline Murray's profile image
Caroline Murray 
7 years ago

Worst customer service Says I owe money I don’t The insurance. Already paid and when I called they still want me to pay and have no clue None Worst I want to send the machine back 

Amy Conway Fain's profile image
Amy Conway Fain 
7 years ago

This company has failed to provide the equipment ordered by a physician for three days. They are compromising the health of my mom. This company has promised to come exchange the broken equipment they delivered for three days with no one ever showing up. Poor company to use for someone with O2 needs. The customer service told us that the exchange of the broken O2 machine they delivered Friday was a low priority. 

Dee Plunkett Vanderlin's profile image
Dee Plunkett Vanderlin 
7 years ago

Your service is a joke and you as a company doesn’t care because you are the only player in the game. My husband could have come home from the hospital if Apria ever did anything right but with all my dealings with this company forget it , it’s never right 

Jennifer McLaughlin's profile image
Jennifer McLaughlin 
7 years ago

It has been a month and DO NOT have my walker! 

Rob Lucas's profile image
Rob Lucas 
7 years ago

Shitty customer service, I returned a called from them while on the phone with them I was given 3 different amounts that I owe for a 2nd delivery when I didnt even received the 1st. 

Gina Merigliano's profile image
Gina Merigliano 
7 years ago

They could improve if they go out of business. They are useless.Two and a half months of giving us the runaround and still no cpap machine. Go elsewhere. You don't deserve the aggravation. 

Jessica Reed's profile image
Jessica Reed 
7 years ago

Just stood at the window for 10 minutes! Just shouted hello and a person around the corner said hello and that she was on a break and will see if she can find someone to help me! Someone just came up and asked what I needed. I said I need to talk to someone about my bill and he said I can give you a number to call and I said I don’t want to talk to them. He said he would be right back. I document these because a month ago I owed 750$ and now it’s 360$ with no payment ever made. And threatening to send me to collections. The ... read more

Kari Grigsby's profile image
Kari Grigsby 
7 years ago

Absolutely terrible. I received my equipment in April 2018; received a bill after it was submitted for insurance and paid through my "pay your provider" link on my insurance company website in June 2018; received a call at the end of June from Apria stating I hadn't paid. I told them that I did in fact pay. In August 2018 after yet another bill, I reached out to my insurance company who provided "Mark" in Dayton Ohio with copies of the cashed checks that showed I paid back in June. Was told then that they would apply the mon... read more

Laura Miller's profile image
Laura Miller 
7 years ago

Go out of business. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open at 9:00 a.m. 

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