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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their service is horrific. Worst company I have ever faced. Their mistakes and misinformation literally cost me thousands of dollars. And all along all they want to do is try to push more product on you. This is an awful company.
Wow! Been home from hospital waiting patiently for my oxygen to arrive... NOPE. And to make things worse, been on hold for ONE HOUR AND 38 MINUTES. Battery finally died. Absolutely THE WORST customer service ever. Oh yah... this is after spending more than one hour on the phone with APRIA yesterday trying to coordinate today. And we NEVER even received our CALL BACK this morning after being promised. We gave APRIA 3 phone numbers. Well, The recording instantly tells you that you are on a RECORDED LINE. I can only hope our ca... read more
After a billing run around and being told I don’t have insurance when I do ... today I was asked on the phone if my birth year was 63 or 1963. Really??
Apria is absolutely the worst company I've delt with. Customer service is absolutely horrible. Can't call my local apria office all calls route to a call center where English is a foreign language. Ihave to drive 50+ miles (round trip) to their office only to be met with hostility and push back and therapist not listening and pushing supplies on you. Talking over you and putting words in your mouth etc.. Avoid apria at all costs they're garbage
The customer service is horrible. It is the worst I have ever seen. I will never do business with this organization again.
On Aug 7th I met Will (Bio Tab) at NCMC Rehab to receive a demo on the pneumatic lymphedema pump. I asked how much the unit would cost me. He said "Apria hasn't contacted you yet? The machine malfunctioned on 8/11. I couldn't use it until 8/16 when Mylan(Bio Tab) did a hard reset. 8/16 I call Apria spoke the someone named Heather she said my total was 806.38. I paid 806.38 ck#4211 on 9/16. No where on my statement does it say this is a rental. On September 29th the pump malfunctioned again on my arm and I was done. I called ... read more
Worst at everything...Over billing..., dropped calls...Their whole system needs an overhaul. Maybe a class action lawsuit might get them to get their act together
Horrendous customer service, lousy computerized phone routing, excessive billing errors, sent to collections after insurance paid completely, continue to receive unsolicited supplies.
By closing up shop.NO ONE LIKES YOU. EVERYONE HATES YOU. YOUR REPS LIE. THEY TOOK FIVE HUNDRED DOLLARS FROM ME FOR AN OBSOLETE MACHINE'S SO CALLED MAINTENANCE FEE. I TELL EVERYONE I CAN DO NOT USE APRIA BECAUSE THEY SUCK
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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