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Apria Healthcare Group

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About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Melissa Nicole's profile image
Melissa Nicole 
6 years ago

Impossible to reach someone for 02 delivery that was supposed to arrive 3 days ago. When I finally did get to a live person,I was given another phone number to call. 

Ashley Gagnon's profile image
Ashley Gagnon 
6 years ago

my premature baby has been home from the NICU for 2 months. i call anywhere from 3-5 times a week telling them i need pulse oximeter probes and they have NEVER sent me the probes that fit our machine. they have mailed me the wrong ones 4 times... and all of the other times i dont get any package at all!!! my son is completely dependant on oxygen and also forgets to breathe at times WE NEED THESE PROBES TO MAKE SURE HE DOESNT DIE!!!! it's been 2 months!!!! it's gotten to the point where I literally cry when I get off the phon... read more

Yeisel Torrens's profile image
Yeisel Torrens 
6 years ago

GARBAGE COMPANY Asked for my daughters milk A WEEK AGO. Called today and their is NO RECORD of me asking for it. 😡 

Rob Carrick's profile image
Rob Carrick 
6 years ago

The only way they will let me pay my copay is to give them my credit card info over the phone. I WILL NOT DO THIS! Was on hold for 45 min trying to talk to a manager and they kept giving me new sales people. Hands down the worst healthcare company I have ever had to deal with. Time to switch companies! I have ordered from CPAP supplies online just to avoid dealing with these people. When are you going to upgrade your system? 

Caroline Murray's profile image
Caroline Murray 
6 years ago

Worst customer service Says I owe money I don’t The insurance. Already paid and when I called they still want me to pay and have no clue None Worst I want to send the machine back 

Amy Conway Fain's profile image
Amy Conway Fain 
6 years ago

This company has failed to provide the equipment ordered by a physician for three days. They are compromising the health of my mom. This company has promised to come exchange the broken equipment they delivered for three days with no one ever showing up. Poor company to use for someone with O2 needs. The customer service told us that the exchange of the broken O2 machine they delivered Friday was a low priority. 

Dee Plunkett Vanderlin's profile image
Dee Plunkett Vanderlin 
6 years ago

Your service is a joke and you as a company doesn’t care because you are the only player in the game. My husband could have come home from the hospital if Apria ever did anything right but with all my dealings with this company forget it , it’s never right 

Jennifer McLaughlin's profile image
Jennifer McLaughlin 
6 years ago

It has been a month and DO NOT have my walker! 

Rob Lucas's profile image
Rob Lucas 
6 years ago

Shitty customer service, I returned a called from them while on the phone with them I was given 3 different amounts that I owe for a 2nd delivery when I didnt even received the 1st. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open at 9:00 a.m. 

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