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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They could improve if they go out of business. They are useless.Two and a half months of giving us the runaround and still no cpap machine. Go elsewhere. You don't deserve the aggravation.
Absolutely terrible. I received my equipment in April 2018; received a bill after it was submitted for insurance and paid through my "pay your provider" link on my insurance company website in June 2018; received a call at the end of June from Apria stating I hadn't paid. I told them that I did in fact pay. In August 2018 after yet another bill, I reached out to my insurance company who provided "Mark" in Dayton Ohio with copies of the cashed checks that showed I paid back in June. Was told then that they would apply the mon... read more
Go out of business.
Worst customer service care ever! Waiting month for equipment. Cannot get valid answers from anyone. All you get is the run around after multiple phone calls. What a shame!
The lack of customer service and patient care from this company was unbelievable. I would never recommend this company to anyone! My newborn was on oxygen from the hospital, our doctor ordered a pulse oximeter for us to have to track her levels. We waited 3+ weeks and called daily for updates and never received our equipment. How a company who's job it is to provide medical equipment is still in business with this level of care is beyond me! I feel like they endangered the health of my child and should NOT be trusted!
Terrible customer service!
Worst response time ever at the time my friend’s mom need it most. We do not recommend based on real life experience.
absolutely horrible customer service. this is supposed to be an insurance agency that eases your burden during times of stress yet all they are worried about is their bottom line.
Without my authorization, they automatically withdrew the money out of my bank account even though everything was covered by insurance.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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