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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Go Bankrupt and let anyone take over that will do a better job. WORST CUSTOMER SERVICE FROM THE MEANEST, DUMBEST EMPLOYEES IN THE WORLD. THEY DON'T EVEN KNOW HOW TO ANSWER THE PHONE, THEY WILL NEVER CALL YOU BACK AND SOME A-HOLE GAVE THEM PRE RECORDED MESSAGES THAT IS THEIR WAY OF TELLING YOU TO F&@% OFF!!!!
Because they with hold oxygen from patients who are behind on their bills. even after I paid $150 and only owe $95, they still have a hold on my account and refuse to give me any extra tanks for getting around the city. Also they have not credited the payment I made over a week ago even though it has been taken from my account. I will definitely be filing a complaint.
The Absolute worst , put me in collections without trying to resolve the matter with my health insurance provider . I maintained coverage with . dealing with their customer service is like hitting a stone wall .
customer service could not be worse! I am a health care professional, and I feel terrible for patients that have to deal with this company.. unfortunately I had to in order to get equipment, but never again would I utter the words apria to any patient or family members. Terrible customer service and even more incompetent employees. When I called line listed on the bill the representative tried calling the local branch and could not get a hold of them... what makes them think they would respond to me. It's so bad its comical.... read more
This place is horrible. Stay away!! They will not help you with your needs! They will promise you a product but will never deliver! Patients stay away! Especially if it’s oxygen and your life depends on it! They will screw you and never show. Do not trust!!!
Worst customer service ever. Did not deliver wheelchair prior to my surgery, as promised. Did not pick up equipment when promised and continued to bill my insurance company.
terrible customer service. Maybe the worst company I have ever dealt with
Absolute WORST company ever. They took several hundred dollars from my account and never sent product. DO NOT USE THIS COMPANY
The absolute worst customer service. Every single time I try to order supplies it's an absolute disaster. I so wish there was a viable competitor in the market.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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