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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered my c-pap supplies on November 21, 2018. I'm still waiting for them. They keep sending to the wrong address. SMDH...
Horrible company in many ways, if you aren't an insurance savy patient you are going to struggle big time with this place.
I hate apria, would not recommend it to anyone. Horiible service. Despite multiple notices from my insurance company that I have no patient responsibilty, I continue to get harrasing phone calls and emails. Fed up.
RecommendedApria is a byproduct of a fragmented healthcare system. I’m remaining neutral in my opinion. Working with DME companies are a nightmare as it is, and no one would know that if you are not working in the healthcare field. you have to be informed of what exactly is needed for the process to go well. All documents need to be submitted or the insurance companies will NOT provide payment, so of course there will be delay and hold up in services. There are many loopholes; and this is beyond aprias head. Medicare guidelines are dif... read more
RecommendedApria is a byproduct of a fragmented healthcare system. I’m remaining neutral in my opinion. Working with DME companies are a nightmare as it is, and no one would know that if you are not working in the healthcare field. you have to be informed of what exactly is needed for the process to go well. All documents need to be submitted or the insurance companies will NOT provide payment, so of course there will be delay and hold up in services. There are many loopholes; and this is beyond aprias head. Medicare guidelines are dif... read more
absolute worst business practices, customer service etc. I cannot say one good thing about this company. We had to deal with them for my grandfather, my grandmother and now my husband. every time is nothing short of a nightmare! Try and call them, and they just put you on eternal hold. Worst company EVER!
My son came home from the NICU with oxygen requirements and our insurance contracted Apria for his O2 tanks and pulse oxometer. The first time a Respiratory therapist came to drop off our tanks, they showed my husband how to use it and then left it open. So we had to call and have another tank delivered to replace it. They also dropped off 2 leads for the oxometer (they last between 2-3 days). It was a mission to get new oxygen tanks and leads. My son has been home a little less than 3 weeks (he is 5 months old but was born ... read more
RecommendedApria is a byproduct of a fragmented healthcare system. I’m remaining neutral in my opinion. Working with DME companies are a nightmare as it is, and no one would know that if you are not working in the healthcare field. you have to be informed of what exactly is needed for the process to go well. All documents need to be submitted or the insurance companies will NOT provide payment, so of course there will be delay and hold up in services. There are many loopholes; and this is beyond aprias head. Medicare guidelines are dif... read more
This is by far the worst experience that I've had with any company. Their employees are not well trained, they lack any feeling of empathy and they refuse to let me speak with a supervisor. They claim they don't have emails, yet they have them listed on their website.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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