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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What kind of company decides to come get the oxygen equipment of a dying man on Christmas Eve??? After multiple billing errors on your part he decides to switch companies and you make the grievous decision to call him that you will be picking up his only means of staying in his home to spend his last Christmas with his family. I will be reporting you to Medicare, my dying father will be reporting you to Medicare. AND I WILL BE GETTING US A LAWYER. If I have anything I can do I will sue you for everything possible.
Please hire people who can speak and understand English, specifically for the United States. I'm tired of calling because you sent the wrong parts (again and again and again).
I've been on the phone for ANOTHER 40 min today with 2 different APRIA customer service reps, for an order than should have been filled in 3 days. Probably the worst customer service I've encountered in the last 3 months. It's taking 2 weeks for a simple machine replacement?
By far the worst company EVER!!! My daughter relies on you to ship her medical formula and when you tell us it will be there on a certain date and it’s not, you could possibly cause long term medical damage to my child who is 2 years old. You’re a joke, a complete joke. Your customer service is by far the worst I’ve EVER dealt with. Your supervisor Candace hung up on me. Who’s going to take responsibility for this? Where do I get formula for my child when they don’t sell it within 100 square miles of where I live? There is a... read more
By far the worst company EVER!!! My daughter relies on you to ship her medical formula and when you tell us it will be there on a certain date and it’s not, you could possibly cause long term medical damage to my child who is 2 years old. You’re a joke, a complete joke. Your customer service is by far the worst I’ve EVER dealt with. Your supervisor Candace hung up on me. Who’s going to take responsibility for this? Where do I get formula for my child when they don’t sell it within 100 square miles of where I live? There is a... read more
RecommendedThank you so much for your quick response yesterday replacing my hospital bed. I commend you for not just getting up to my home quickly but also for working with my schedule with regards to my doctor appointments
Apria literally are thieves. They charged my credit card several charges, and when I called them, they dismissed me at first, and then realized they didn't provide me any services, and acknowledged that they charged me by mistake. This has happened 3 times now over the course of a year, and if you don't look closely at your statements, they absolutely make no attempts to reimburse your account. This is the last time. I'm cancelling my credit card once I get reimbursed, and file a police report for theft against them.
never get through by phone to order support and disconnects.
This company is the absolute worst I have ever dealt with. They have no customer service skills, their supervisors are useless, and they give patients the runaround for days. Not only did they receive a complete packet from my insurance (TriCare) with authorization and prescription for cane and wheel chair, I hand delivered the exact same packet and it wasn’t enough for them to “qualify” my authorization. I spent a total of 60 hours in the ER because they messed around with getting me my approved medical equipment and they h... read more
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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