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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrible company. I’ve been trying to get help for my 2 year old to get her breathing machine all day today. I can’t seem to speak to anyone who understands what I’m saying and they are horrible at customers service. I requested a supervisor and was hung up on.
Maintain communication with their patients.
Absolutely the worst customer service I have ever seen. Completely frustrating to deal with and no one in an actual local office to help.
Worst company I've ever dealt with for customer service. They said you're the best part of Apria but they don't care. I was forced to use them by my insurance despite having local options in network (Apria has no local office) that the doctor requested. They expected me to drive two hours each way for a CPAP machine mask fitting when I have a place 10 minutes away that I was supposed to go to. NOPE. I have been trying to have a simple question answered since September and the levels of incompetence I have experienced has bee... read more
Apria charges a ridiculous markup for their CPAP supplies. To give one example, they charged $690 recently for 5 replacement "nasal pillows," which are simple pieces of molded silicone. Fortunately I have health insurance and the insurer adjusted the price down to $75, an 89% discount.
I ordered my c-pap supplies on November 21, 2018. I'm still waiting for them. They keep sending to the wrong address. SMDH...
Horrible company in many ways, if you aren't an insurance savy patient you are going to struggle big time with this place.
I hate apria, would not recommend it to anyone. Horiible service. Despite multiple notices from my insurance company that I have no patient responsibilty, I continue to get harrasing phone calls and emails. Fed up.
absolute worst business practices, customer service etc. I cannot say one good thing about this company. We had to deal with them for my grandfather, my grandmother and now my husband. every time is nothing short of a nightmare! Try and call them, and they just put you on eternal hold. Worst company EVER!
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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