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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedNO! They have off-shored their entire Customer Service to the Philipines and have put profits over their customers with absolutely no way to file disputes or reached representatives in the United States.
I have defective head strap with velcro that doesn't work and they wont replace until I hit 6 months . but the hose I got yesterday with hole in it they can replace. what good is mask and hose of I cant hook to head. so i guess I sleep without mask for 2 months and if I die in my sleep my family can blame apria
Had a wonderful representative last week in Colorado and had the worst representative today. Her name is Pamela. I have an urgent prescription that was supposed to be delivered today and apparently they gave Fedex the wrong address. When I called back to ask when I would be getting the machine this “Pamela” was extremely rude, overtalked me and actually hung up on me! Absolutely awful!!!!!
Horrible service! Getting different answers to my questions. Can’t understand the foreign staff. Given different phone numbers to call. No one seems to know what’s going on.
Improve there billing and record keeping.
They are easy to work with from the inpatient side of healthcare when it comes to getting my discharging patients the home care and DME they need!
Wow, I didn’t believe some of these customers experience with Apria, but I was wrong. The customer service at Apria is horrible. I was told that my order will be delivered to me within 1 to 2 business days, however it’s been a week now and when I called them, they said that my order was put to be delivered in two weeks from now. This is horrible! The staff wasn’t even able to pull up my order until I had to hang up and call again and spoke to a new rep.
They are easy to work with from the inpatient side of healthcare when it comes to getting my discharging patients the home care and DME they need!
APRIA HEALTHCARE COULD IMPROVE BY GOING OUT OF BUSINESS. THAT WOULD BE A GREAT SERVICE TO THE HUMAN RACE.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open tomorrow at 9:00 a.m.
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