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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never dealt with such negligence from any company than I have with Apria in Pueblo, CO. Between changing a delivery address that has been delivered to for more than 5 years and leaving the elderly hospitalized because a delivery never came, to not showing up for 8 hours after a scheduled window of delivery, not being able to help at the physical location for oxygen after missed deliveries, not having physical customer service on a weekend because tanks are leaking to the wait times of 20+ minutes to try and get to a p... read more
Terrible customer service. They keep you on hold forever, they keep transferring your call from one person to another. Not a single member could explain why my parents have still ongoing bills despite them closing their accounts with Apria since June, 2018.
Ha!!! Fire everyone and start over!!
I will never forget this bad experience. Strongly AVOID AVOID AVOID
My dr contacted Apria Nov 29 2018, to order knee scooter. Apria calls me on Dec 4 and leaves a voicemail to call them. I was at work as unable when they call. I call them back as soon as I was able. I was then told my order was canceled because I didn’t answer when they called. My surgery was Dec 5. They tell me they will reinstate the order and call me Dec 5. I remind the I will be at hospital and probably unable to answer till I get home. I call them around 3:00 and then again at 6:30. Told both times that it was on a truc... read more
Absolutely worst customer care I have ever experienced in my life! I tried to call them about an unauthorized charge on my credit card and they hung up on me. So I had to dispute it with my credit card company. Don't ever ever given them your credit card info. Their logo is a joke. Should be working to NOT improve the health...
Worse company for service and follow through that I have ever dealt with! Hoping they pull through tonight or tomorrow for an order placed almost a month ago!!
Your customer service makes Comcast look 10/10. You should be embarrassed.
i placed an order in Oct 2017. no problem ( I thought). i repeated that order in 6/2018. no problem ( I thought) . i got a bill in September for almost $900! Said my insurance rejected the charge last year! it would have been nice top know before placing another order. Thing is, my insurance paid it. No amount of calls worked. i even had (at their request) my health insurance call them. so, my insurance tells me is been handled. I just got another bill, this time for almost $500. i only owe $84. Do business with them at your... read more
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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