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Apria Healthcare Group

1.3

About this business

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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David Lutzweit's profile image
David Lutzweit 
7 years ago

Fire some employees! Look at all the terrible comments! 

David Lutzweit's profile image
David Lutzweit 
7 years ago

Go out of business! Sent me supplies I never ordered! Do not use them! The local lady said it was "too difficult" to refund money on it offered me a free nasal mask. I took the machine and the extra supplies unopened back. Read all the complaints, they do this often! 

Ashley Elaine's profile image
Ashley Elaine 
7 years ago

I absolutely hate working with Apria. Not only can you rarely talk to anyone from the US, no one calls you back, they ship stuff out without speaking to the patient and then deliver to wrong addresses. I refuse to get any supplies from Apria and would rather struggle financially and pay out of pocket then deal with Apria and their staff. They are the WORST DME company I’ve ever dealt with. Oh and if you call, expect to waste at least an hour of your time on hold. 

Joanna Carreon's profile image
Joanna Carreon 
7 years ago

Horrid customer service, unorganized company. 

Billie Humphrey's profile image
Billie Humphrey 
7 years ago

My Mother is a lung patient who can never get what she needs. Been waiting on nebulizer equipment for over a month. She had a friend who had an unopened kit who let her use it. If not for that my Mom could not do Her 3-4 times a day treatment. Sometimes Her oxygen s even delivered late or She has to call and reorder! You would think that they would care that most of their patients lives depend on their equipment. We live in TN. Good thing she can finally switch companies! Terrible customer service! 

Donna Payette Bandar's profile image
Donna Payette Bandar 
7 years ago

CLOSE YOUR DOORS! THROW AWAY THE KEY 

Liz Wilson's profile image
Liz Wilson 
7 years ago

Terrible customer service. They sent a supply I specifically said I didn't need. I've called twice before and just spent 12 min. on hold for billing dept. only to be disconnected twice. This is just the most recent instance of terrible service!!!! 

Kristina Zak's profile image
Kristina Zak 
7 years ago

Dear Apria Healthcare, Just a suggestion... Continuing education in Customer Service & client follow-up, needed asap, across the board. Sincerely, Frustrated in Sacramento #handstied #worstever #sodonewithyourshit #honestyisthebestpolicy #customerservicesucks 

Neal Sanders's profile image
Neal Sanders 
7 years ago

This company is a fraud!!! They billed my credit card with unauthorized charges!!! The worst company ever!!!! RUN AWAY!!! 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open at 9:00 a.m. 

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